Dustin Adams
Cape Girardeau
Summary
Motivated musician and music engineer dedicated to creating joyful experiences through rationalization and creativity. Strong advocate for continuous learning, viewing each challenge as an opportunity for growth and a deeper understanding of life. Proficient in customer support, sales, communication, graphic design, video editing, and lyric writing, with a passion for harnessing imagination to produce innovative artistic and professional business expressions. Committed to pushing creative boundaries and delivering exceptional results in every project.
Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.
Overview
7
7
years of professional experience
Work History
Shift Lead
C3 Industries
Cape Girardeau, MO
09.2023 - 01.2026
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Monitored inventory levels, facilitating timely restocking to meet customer demand.
- Assisted in resolving customer inquiries and issues to maintain high satisfaction rates.
- Conducted regular team meetings to communicate goals and performance expectations.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Senior Shift Lead/KeyHolder
GreenLight Dispensary
Sikeston, MO
08.2022 - 09.2023
- Must maintain organization, as well as understanding of products.
- Fast pace customer service
- Knowledgeable money handling
- Shift Lead/KeyHolder position has taught me the responsibility of utilizing knowledgeability acquired through training to handle any situation at hand.
- Maintain task as well as customer service with a smile!
Sales Representative
T-Mobile
Cape Girardeau, MO
05.2021 - 08.2022
- Customer service
- Maintain Multitude of task at once
- Fast pace/Critical thinking
- Handle high valued merchandise
- Maintain codes as well as Customer Protected Information
- Service with a smile
- Contact : Jay Harrington (Management) - (314)745.6055
Sales/Business Representative
AT&T
Dexter, MO
02.2019 - 05.2021
- Fast Pace Customer service
- Multi-Tasking
- Cold calling
- Handling High valued merchandise
- Critical Thinking
- Good with numbers and money
Education
HighSchool Diploma -
Thomas W. Kelly Highschool
Benton, MO12.2017
Skills
- Fast Pace learning, and I am quick to pivot into a new task when needed
- High energy and motivation that keeps me going even in the hardest troubled times
- Understand Proper People skills through tons of experience as well as great studies of sociology and psychology
- I can communicate issues at hand and use critical thinking and better judgment to come to a clear solution
- 8 years of leadership experience and understanding on how to communicate to team members and utilize ideas proficiently
- Customer service focus
- My problem solving skills have no limitations for I love to learn new ways to carry out situations and task
- Professionalism and strong work ethnic carry a heavy role in my persona in the workplace
- Performance improvement
Accomplishments
- Became Shift Lead within a few months of position for demonstrating my knowledge of leadership
- Recognized as number 1 representative in my district of sales while working for T-Mobile
- Reorganized AT&T's fleet business structure for home store and implemented 22 large sales
- Planned a social event utilizing music to draw more business for a DirectTV launch that brought in more customers
- Resolved product issue through consumer testing.
- Supervised team of 35 staff members.
- leader in sales in any sales job that has been worked
Interests
Music Engineering, Cannabis Industry, Graphic Design, Customer service, Philosophy, Business structure, psychology, Learning new task, Promoting and Advertising
Timeline
Shift Lead
C3 Industries
09.2023 - 01.2026
Senior Shift Lead/KeyHolder
GreenLight Dispensary
08.2022 - 09.2023
Sales Representative
T-Mobile
05.2021 - 08.2022
Sales/Business Representative
AT&T
02.2019 - 05.2021
HighSchool Diploma -
Thomas W. Kelly Highschool