DURREIL MARSHALL

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Locate containers or folders on shelving utilizing the location information listed on pull list or other provided reports. Containers/folders can be on floor or on shelving up to 15' high requiring the use of a pulpit ladder.
• Remove containers from shelving, check for missing and/or charged out containers, verify that the pull list is accurate, mark pull list and report discrepancies where needed; initial and deliver documentation to POC.
• Place containers or folders on streamliners in order, facing the same direction and with identifying numbers visible.
• Move records to Designated Disposal Review Area.
• Palletize Containers for Disposable Records label, stack, shrink wrap.
• Confirm space requirements, load and transport records to assigned location, validate manifest and shelve non-disposable records that are being relocated, verify accuracy and inform Quality when inspection ready.
• Retrieve batched requests. Sign-out batches in appropriate logbook, recording pertinent information relative to batch being processed and record start time.
• Locate requested file/folder on reference request; search box, confirm if request is for a single or a multi-volume file, pull file(s), add pulled file marker, If file/document is not in box/file, report that it is "Not-in-File" or report that it is "Charged-Out." Audit folders and non-fulfilled references requests upon batch completion. Sign in completed batches in the appropriate logbook, recording time of completion. Clearly identify file/folders and stage for auditing; sign-in completed batches in the appropriate logbook, recording time of completion.
• Retrieve documents from containers, prepare documents for scanning by removing fasteners and verify order. Verify hardware settings, resolution, and covert paper to digital images, verify image clarity by visual inspection, rescan problem images and return documents to containers. Report issues to POC where needed.
• Use handheld mobile to complete basic data entry in spreadsheets, assist with box list creation, data verification and record daily project totals.

• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
• Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
• Safeguarded sensitive materials during transport, adhering to strict confidentiality protocols when handling personal or proprietary information.

• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
• Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
• Safeguarded sensitive materials during transport, adhering to strict confidentiality protocols when handling personal or proprietary information.