Drew Gibson
Festus
Summary
Dedicated professional with experience as a Pet Crematorium Operator at Animal Care Service Inc, skilled in compassionate communication and workplace safety. Proven ability to streamline operations and enhance customer service, while training staff and maintaining compliance with regulatory standards. Adaptable and reliable, committed to providing exceptional support to grieving pet owners.
Proficient Combat Medic with 3 years of expertise in providing emergency and routine healthcare services to enlisted personnel in United States Army. Highly organized, proactive and detail-oriented with extensive knowledge of medical terminology and practices.
Overview
7
7
years of professional experience
Work History
Pet Crematorium Operator
Animal Care Service Inc
Festus, MO
08.2023 - Current
- Operated cremation equipment to ensure safe and efficient processing of pet remains.
- Maintained compliance with regulatory standards for pet cremation services.
- Assisted in handling customer inquiries and providing compassionate support to grieving pet owners.
- Trained new staff on operational procedures and safety protocols within crematorium environment.
- Streamlined workflow processes to enhance efficiency in daily operations.
- Provided exceptional customer service, addressing client concerns with empathy and professionalism.
- Raked out cremation equipment for accurate transfer and handling of ashes.
- Inspected cremation equipment regularly, immediately reporting safety concerns to management.
- Exhibited tact, sympathy and respect to crematory visitors and grieving individuals.
- Processed and packaged cremated remains with care.
Combat Medic
US Army
Vilseck, Germany
07.2019 - 06.2023
.
- Maintained and operated medical equipment, ensuring functionality for critical situations.
- Implemented infection control protocols, improving overall health outcomes in field settings and the time of covid-19.
- Conducted thorough patient assessments to determine treatment priorities and interventions.
- Mentored junior medics, fostering skill development and operational efficiency within the team.
- Increased soldier readiness through regular health screenings, vaccinations, and preventive medicine initiatives.
- Improved overall team efficiency by maintaining accurate records of supplies, equipment, and medical treatments administered.
- Established field medical stations to provide triage and stabilization services during large-scale operations.
- Actively participated in training exercises to maintain skill sets necessary for effective performance under pressure.
- Promoted a culture of safety by adhering to established guidelines for infection control and hazardous materials handling during all aspects of patient care.
- Coordinated evacuation of casualties, ensuring rapid transport to medical facilities.
- Trained soldiers on first aid techniques, enhancing unit readiness and response capabilities.
Education
High School Diploma -
Herculaneum High School
Herculaneum, MO01-2019
Skills
- Workplace safety
- Compassionate communication
- Basic maintenance
- Teamwork
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Adaptability and flexibility
Accomplishments
- Supervised team of 3 staff(squad) members. For day to day work operations.
- Signed for $600,000 of equipment and ensured functionality and the return of all equipment during and after a month long training exercise.
- Received certificate of accomplishment along with my unit from the secretary of defense for making and writing the U.S. Army's procedures and standards for covid -19.
Timeline
Pet Crematorium Operator
Animal Care Service Inc
08.2023 - Current
Combat Medic
US Army
07.2019 - 06.2023
High School Diploma -
Herculaneum High School