Drake Wolfgang

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Worked on and completed print jobs
• Helped customers with technology and related items, this also included repairing customer and company equipment

Helped customers complete purchases, locate items, and join reward programs.

• Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
• Worked flexible schedules to meet business needs.
• Restocked and organized merchandise.
• Gathered shopping baskets and carts and relocated to designated areas.
• Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Collaborated with restocking team to ensure high-demand products were always available.
• Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and boxing items.
• Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.