Dorian Kavadlo
St Louis,MO
Summary
Versatile IT professional with a 4-year degree in Game Design and over a year of experience, currently pursuing a Master's in Software Development. Skilled in application development, SQL, and data analysis, with a strong foundation in problem-solving and technical support. Seeking a role that combines software development and database expertise to deliver impactful solutions.
Overview
4
4
years of professional experience
Work History
Service Desk Analyst
Karpel Solutions
09.2024 - Current
- Provides comprehensive technical support for Karpel Solutions' browser-based criminal case management software
- Effectively addresses client inquiries and resolves issues to ensure seamless user experiences
- Manage user account creation, updates, and permissions, maintaining security and access control in line with company policies.
IT Analyst Intern
Feathershark
06.2023 - 01.2024
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Offered input for complex documents to support client-ready final versions.
Video Game Music Composer
Graphite Lab
01.2024 - 08.2024
- Composed many exciting level themes
- Worked with developer to ensure music fit gameplay
- Used tools like FMOD and Unity for implementation
Sales Associate
Hot Topic
01.2022 - 06.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Team Member
Panera Bread
06.2021 - 11.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Master of Science - Software Development
Maryville University of Saint Louis
St. Louis, MO08-2025
Bachelor of Arts - Interactive Design - Game Design
Maryville University of Saint Louis
St. Louis, MO05-2024
Skills
- IT Support and Troubleshooting
- Azure and Active Directory
- SQL and Database Management
- Programming Proficiency
- UI/UX Design
- User Account Management
- Game Development and Design Patterns
- Customer Service Excellence
- Effective Communication
- Attention to Detail
Timeline
Service Desk Analyst
Karpel Solutions
09.2024 - Current
Video Game Music Composer
Graphite Lab
01.2024 - 08.2024
IT Analyst Intern
Feathershark
06.2023 - 01.2024
Sales Associate
Hot Topic
01.2022 - 06.2022
Team Member
Panera Bread
06.2021 - 11.2021
Master of Science - Software Development
Maryville University of Saint Louis
Bachelor of Arts - Interactive Design - Game Design
Maryville University of Saint Louis
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