Donovan Palmer
Blue Springs
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Tax Examining Technician
Internal Revenue Service, IRS
Kansas City
07.2022 - Current
- Resolved discrepancies in tax filings through detailed analysis and effective communication with taxpayers.
Loan Manager
CNG Holdings
Blue Springs
01.2022 - 11.2022
- Evaluated loan applications for completeness and accuracy to facilitate timely processing.
Assistant Store Manager/Sales Agent
AT&T
Kansas City
01.2019 - 01.2022
- Trained and developed staff on sales techniques and product knowledge to enhance customer interactions.
- Executed visual merchandising strategies to maximize product visibility and attract customer interest.
Education
Associate of Applied Science - Heating, Ventilation & Air Conditioning
Metropolitan Community College
Kansas City, Missouri, MO12-2025
Master of Arts - Business Marketing
Capella University
Minneapolis, MN05-2021
Bachelor of Arts - Business Marketing
University of Central Missouri
Warrensburg, MO05-2018
Associate of Arts - General Studies
Metropolitan Community College
Kansas City, Missouri, MO05-2016
Skills
- Customer service
- Project management
- Sales strategies
- Adaptable
- Customer education
- Quality assurance
Timeline
Tax Examining Technician
Internal Revenue Service, IRS
07.2022 - Current
Loan Manager
CNG Holdings
01.2022 - 11.2022
Assistant Store Manager/Sales Agent
AT&T
01.2019 - 01.2022
Associate of Applied Science - Heating, Ventilation & Air Conditioning
Metropolitan Community College
Master of Arts - Business Marketing
Capella University
Bachelor of Arts - Business Marketing
University of Central Missouri
Associate of Arts - General Studies
Metropolitan Community College