Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Tax Examining Technician
Internal Revenue Service, IRS
Kansas City
07.2022 - Current
Resolved discrepancies in tax filings through detailed analysis and effective communication with taxpayers.
Loan Manager
CNG Holdings
Blue Springs
01.2022 - 11.2022
Evaluated loan applications for completeness and accuracy to facilitate timely processing.
Assistant Store Manager/Sales Agent
AT&T
Kansas City
01.2019 - 01.2022
Trained and developed staff on sales techniques and product knowledge to enhance customer interactions.
Executed visual merchandising strategies to maximize product visibility and attract customer interest.
Education
Associate of Applied Science - Heating, Ventilation & Air Conditioning
Metropolitan Community College
Kansas City, Missouri, MO
12-2025
Master of Arts - Business Marketing
Capella University
Minneapolis, MN
05-2021
Bachelor of Arts - Business Marketing
University of Central Missouri
Warrensburg, MO
05-2018
Associate of Arts - General Studies
Metropolitan Community College
Kansas City, Missouri, MO
05-2016
Skills
Customer service
Project management
Sales strategies
Adaptable
Customer education
Quality assurance
Timeline
Tax Examining Technician
Internal Revenue Service, IRS
07.2022 - Current
Loan Manager
CNG Holdings
01.2022 - 11.2022
Assistant Store Manager/Sales Agent
AT&T
01.2019 - 01.2022
Associate of Applied Science - Heating, Ventilation & Air Conditioning