Donnetta Howard
Kennett
Summary
Offering analytical mindset and excellent communication skills, eager to learn and develop in dynamic environment. Brings ability to quickly grasp business operations and financial management concepts. Ready to use and develop strategic planning and team coordination skills in a customer service role.
Dedicated customer service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
General Manaager
Hardees Resturamt
07.2012 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Kennett High School
Kennett, MO05-1984
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Team leadership
- Customer relations
- Training and development
Timeline
General Manaager
Hardees Resturamt
07.2012 - Current
High School Diploma -
Kennett High School
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