Donald Underhill
INDEPENDENCE
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
35
35
years of professional experience
Work History
Owner/Installer
Don's Exteriors of Kansas City
07.2007 - Current
- Coordinated scheduling and logistics for installation teams, optimizing workflow and resource allocation.
- Trained and mentored new employees on installation procedures and customer service protocols.
- Negotiated contracts with suppliers, securing favorable terms and pricing for materials.
- Developed marketing strategies to promote services, increasing brand visibility within the local community.
- Maintained compliance with local regulations and industry standards throughout all project phases.
- Executed quality assurance checks on completed installations to ensure high standards.
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Siding Installer
Fox Valley Exteriors
06.1995 - 01.2006
- Executed precise measurements and cuts for siding materials to ensure accurate installations.
- Reviewed project documentation to ensure alignment with client specifications and industry standards.
- Installed a variety of siding materials, adapting techniques to suit different applications.
- Communicated effectively with customers to address concerns and ensure satisfaction with services.
- Participated in safety meetings to reinforce best practices and compliance with regulations.
- Utilized advanced tools and equipment to improve precision and efficiency in installations.
- Assisted in training new team members on best practices for siding installation, fostering a culture of continuous improvement within the company.
- Improved siding installation quality by carefully measuring, cutting, and fitting materials to match specific project needs.
- Achieved seamless transitions between various siding materials for aesthetically pleasing results.
- Reduced project completion time by efficiently managing work tasks and maintaining organized job sites.
- Skillfully repaired damaged or worn siding panels, restoring the appearance and functionality of building exteriors.
- Trained apprentices on proper siding installation methods and safety protocols.
Warehouse Forklift Operator
Heartland Produce
04.1991 - 07.1995
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Safeguarded quality of products stored in the warehouse by ensuring proper stacking techniques and adherence to weight restrictions while operating a forklift.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Education
GED -
Lake Land College
Mattoon, IL06-2010
Skills
- Project management
- Project estimating
- Staff management
- Marketing
- Financial management
- Staff hiring
- Business development
- Business marketing
- Negotiation
- Employee development
- Bidding processes
- Crisis management
- Service quality assurance
- Social media control
- Hiring and staffing
- Attention to detail
- Customer service
- Effective leader
Timeline
Owner/Installer
Don's Exteriors of Kansas City
07.2007 - Current
Siding Installer
Fox Valley Exteriors
06.1995 - 01.2006
Warehouse Forklift Operator
Heartland Produce
04.1991 - 07.1995
GED -
Lake Land College