Dionna Varvaro

• An Experienced Customer Service Manager with 20 plus years of leadership, hardworking, dedication, consistency, decision-making and potential problem solving skills.
• Developing and creating a positive work environment.
• Created, implemented and maintained an accurate system for tracking customer, inventory and sales orders.
• Conducted weekly business meetings to review progress and address any potential issues.
• Create and implement a Food & Cocktail Menu.

• Managed over 30 Porsche Loaner Vehicles by presenting a prestige look.
• Created and Implemented Customer Loaner Vehicle Contracts.
• Creating a positive work environment in our Service Department.
• Inspecting Loaner Vehicles being returned by Customers

A Customer Service Drive Greeter required to gather information about vehicles including VIN and mileage numbers.

Call and support customers to see how their overall experience with Porsche was and how their vehicle is operating.

Address any potential issues a customer may have.