Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dillon Hall

Licking,MO

Summary

Dynamic professional with a proven track record in the Missouri Department of Corrections, adept at crisis management and conflict resolution. Excelled in maintaining 100% accountability of valuable assets and fostering relationship building and management. Skilled in both perimeter control and mentorship, demonstrating a commitment to ethical standards and strategic organization.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience

Work History

Correctional Officer

Missouri Department Of Corrections
04.2019 - Current
  • Booked new inmates into facility and processed inmates for release.
  • Conducted routine and emergency head counts.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Prepared reports to document incidents and violations.
  • Enforced rules and regulations to maintain order among inmates.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Customer Service

Menards
05.2018 - 08.2018
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Provided exceptional customer service and addressed customer inquiries.
  • Maintained exceptional customer service standards throughout every shift.
  • Increased customer service ratings through personable service.
  • Provided exceptional customer service to customers.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service.
  • Answered client queries and complaints to provide strong customer service.

Combat Engineer

Department of the Army
11.2014 - 03.2018
  • Maintained 100% accountability of assigned equipment worth more than $200,000.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Upheld Army dress and appearance regulations for professional appearance.
  • Rated job performance for Two subordinates providing timely and effective feedback.
  • Prepared and submitted personnel, ordnance and operational reports.

Education

High School Diploma -

Licking Highschool
Licking, MO
05-2013

Skills

  • Work crew management
  • De-escalation techniques
  • Records management
  • Book keeping
  • Product knowledge
  • Knowledge of policies and procedures
  • Ethical standards of conduct
  • Work detail oversight
  • Excellent problem solver
  • Stress tolerance
  • Conflict resolution skills
  • Relationship building and management
  • File and record maintenance
  • Continuing education
  • Strategic planning and organization
  • Customer service and communication skills

Timeline

Correctional Officer

Missouri Department Of Corrections
04.2019 - Current

Customer Service

Menards
05.2018 - 08.2018

Combat Engineer

Department of the Army
11.2014 - 03.2018

High School Diploma -

Licking Highschool
Dillon Hall