Diamond Shannon
St Louis
Summary
Resourceful Lead Store Associate known for high productivity and efficient task completion. Skilled in inventory management, customer service, and sales strategy. Excel at communication, teamwork, and problem-solving to enhance store operations and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Lead Store Associate
Aldi
St Louis
07.2024 - Current
- Assisted in daily store operations and maintained high standards of cleanliness.
- Trained new employees on store policies and customer service techniques.
- Managed inventory levels and organized stock to ensure prompt customer access.
- Operated cash registers and processed transactions accurately.
- Resolved customer complaints promptly to enhance customer satisfaction.
- Assisted customers with product selection and purchase decisions.
- Evaluated employee performance and provided constructive feedback to support development.
- Managed daily store operations, including opening and closing the store.
- Maintained cleanliness and organization of store shelves and displays.
Shift Leader
Subway
Saint Charles
08.2023 - 12.2024
- Prepared fresh sandwiches and salads according to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted customers in selecting menu items and provided recommendations.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Checked expiration dates on products to ensure freshness of items served to customers.
Delivery Driver
Amazon
St Louis
11.2021 - 04.2023
- Delivered packages efficiently to residential and commercial locations.
- Followed safety protocols during loading and unloading processes.
- Operated delivery vehicles in compliance with traffic regulations.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected vehicle and maintained gas, oil and water levels.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Inspected vehicles' condition, supplies and equipment before and after trips
Machine Operator
DHL
St Louis
06.2020 - 10.2021
- Operated high-speed mail processing machines efficiently and accurately.
- Operated machinery to ensure efficient package processing and handling.
- Monitored production lines for quality control and adherence to safety standards.
- Adjusted machine settings to ensure accurate sorting of mail.
- Loaded mail into feeders of processing machines.
- Performed regular maintenance tasks on machines such as cleaning, lubricating, and changing parts as needed.
- Replenished supplies such as tape, labels, ink cartridges, as needed.
- Troubleshot office equipment, computer hardware and software issues.
Education
Lift For Life Academy
St Louis, MissouriSkills
- Store operations
- Inventory management
- Order fulfillment
- Cash handling
- Quality control
- Stock organization
- Performance monitoring
- Employee training
- Team leadership
- Machine operation
- Heavy lifting
- Time management
- Problem solving
- Attention to detail
- Customer service
- Heavy lifting
- Loading/unloading
- Order picking/packing
Timeline
Lead Store Associate
Aldi
07.2024 - Current
Shift Leader
Subway
08.2023 - 12.2024
Delivery Driver
Amazon
11.2021 - 04.2023
Machine Operator
DHL
06.2020 - 10.2021
Lift For Life Academy