Professional Summary
Overview
Work History
Education
Skills
Timeline

Tiara Lewis

Ox Car Care
Florissant
12
years of professional experience

Dedicated more than 10 years to customer service. This possesses a firm commitment, that has been described as "outstanding" by managers. Being self-motivated and dependable while achieving high performance with minimal supervision as played a part to insures a servicefocused professional and friendly team player who builds productive working relationships.

Work History

Sales Representative

1 Year 7 Months
Ox Car Care | 05.2024 - 12.2025
  • Quoting and enrolling customers on their car warranty

policies.

  • Identifying customers needs, pitching relevant products

or services, and ensuring they have a positive

experience from start to finish.

  • Inbound and outbound calling, working multiple screens,CRM, validating payment information, and collecting customers information.
  • Developed and maintained strong customer

relationships to drive repeat business.

  • Conducted product demonstrations and provided

technical support to enhance customer understanding.

  • Enhanced client satisfaction by addressing concerns

promptly and providing exceptional service.

Admin receptionist, created and deactivated em

Customer Service Representative

1 Year 2 Months
Car Shield | 02.2023 - 04.2024
  • Assisted customers in understanding warranty options and coverage details.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high volume of calls while maintaining consistent service quality standards.
  • Collaborated with team members to streamline complaint resolution processes.
  • Educated clients on policy terms, ensuring clarity and compliance with company guidelines.
  • Documented customer interactions accurately in CRM system for future reference.

Home Health Aide

9 Years 4 Months
Loving Angels | 04.2017 - 2024
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored patient health status and reported changes to healthcare professionals.
  • Administered medications according to prescribed schedules, maintaining accuracy and compliance.
  • Provided companionship and emotional support, enhancing overall well-being for clients.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.

Production Baker

2 Years 3 Months
Baker's Pride | 06.2017 - 09.2019
  • Operated industrial mixers and ovens to produce high-quality baked goods.
  • Maintained cleanliness and organization of workstations to ensure compliance with safety standards.
  • Collaborated with team members to optimize production workflows and meet daily targets.
  • Monitored inventory levels of ingredients and supplies, assisting in timely restocking processes.
  • Trained new staff on proper baking techniques and equipment usage for consistency in product quality.
  • Conducted quality control checks on finished products to uphold company standards for taste and presentation.

Dietary Server

1 Year 11 Months
The Fountains Of West County | 02.2014 - 01.2016
  • Delivered exceptional dining experiences to residents by serving meals with attention to dietary restrictions.
  • Assisted kitchen staff in food preparation and presentation, ensuring compliance with safety and hygiene standards.
  • Coordinated meal service schedules, effectively managing time to enhance efficiency during peak hours.
  • Communicated resident preferences and feedback to kitchen team, fostering continuous improvement in menu offerings.
  • Maintained cleanliness and organization of dining areas, contributing to a welcoming environment for residents and guests.
  • Trained new dietary servers on proper service techniques and facility protocols, promoting team consistency and performance.
  • Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.

Education

High School Diploma

Riverview High School | Riverview, MO | 05.2014

Skills

Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Data entry
Patient care
Food handling
Active listening
Call center experience

Timeline

Sales Representative

Ox Car Care
05.2024 - 12.2025Read More

Customer Service Representative

Car Shield
02.2023 - 04.2024Read More

Production Baker

Baker's Pride
06.2017 - 09.2019Read More

Home Health Aide

Loving Angels
04.2017 - 2024Read More

Dietary Server

The Fountains Of West County
02.2014 - 01.2016Read More

Riverview High School

High School Diploma
Read More
Tiara Lewis