Dezaray Ward
Lebanon
Summary
Experienced and dependable PFR II with four years at Infuze Credit Union, seeking to advance as a loan officer at Mid Missouri Bank. I am a licensed Mortgage Loan Originator with a solid background in financial services and a strong commitment to member service, accuracy, and professionalism. Dedicated to helping members achieve their financial goals, while contributing to the success of the financial institution I am employed through.
Overview
4
4
years of professional experience
Work History
Professional Financial Representative II
Infuze Credit Union
05.2021 - Current
Consumer Relationship Management -Proven ability to build trust and long-term relationships with members through active listening and personalized service.
Loan Application Processing - Experience with gathering and verifying financial documents, pre-qualifying applicants, and supporting underwriting.
Problem Solving - Quick to resolve member concerns and guide applicants through complex financial decisions.
Time Management - Ability to manage multiple loan files, meet deadlines, and balance high-volume task efficiently.
Cross Selling Abilities - Ability to cross sell other products offered through the financial institution that will benefit not only our members, but the institution as well.
Mortgage Loan Originator - Knowledge of application processing, documentation, and loan products; Licensed and compliant with regulatory requirements.
Increased Client Satisfaction - Providing comprehensive financial advice and personalized solutions.
Customer Needs - Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
FDIC/ CUIA - Ensured compliance with all federal and state regulations throughout the loan origination process.
Education
High School Diploma -
Lebanon High School
Lebanon, MO05-2022
Skills
- Customer service
- Relationship building
- Credit analys
- Sales expertise
- Risk analysis
- Debt management
- Finance assessment
- Attention to detail
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Adaptability and flexibility
- Detail-oriented
- Interpersonal skills
Accomplishments
In 2024, I successfully funded $4,218,249 in consumer loans at Infuze Credit Union, with a charge off percentage of 0.01%.
Timeline
Professional Financial Representative II
Infuze Credit Union
05.2021 - Current
High School Diploma -
Lebanon High School
Similar Profiles
Angela OlsenAngela Olsen
Teller, Operations Department at Beehive Credit Union (now Security Services Credit Union)Teller, Operations Department at Beehive Credit Union (now Security Services Credit Union)
Briana DameBriana Dame
Customer Service Representative II at Coastal1 Credit Union FKA Pawtucket Credit UnionCustomer Service Representative II at Coastal1 Credit Union FKA Pawtucket Credit Union
Jan SylvesterJan Sylvester
Senior Accounts Clerk/Accounts Clerk I at G.U.T. Credit Union Ltd/Nexa Credit Union LtdSenior Accounts Clerk/Accounts Clerk I at G.U.T. Credit Union Ltd/Nexa Credit Union Ltd
Dayanis HernandezDayanis Hernandez
Security Officer at Securitas Security ServicesSecurity Officer at Securitas Security Services
Jessicia MendezJessicia Mendez
Underwriting Compliance Specialist at Permanent GeneralUnderwriting Compliance Specialist at Permanent General