Devon Cross
St Louis,MT
Summary
Empathetic professional with hands-on experience providing quality psychological services to children and adults. Skilled in identifying, assessing and diagnosing mental health and emotional issues. Develops and implements treatment plans and provides counseling and therapy to obtain maximum results for patients.
Overview
2
2
years of professional experience
Work History
EAP Consultant & Counselor
Personal Assistance Services
2024.02 - Current
- Ensured compliance with relevant industry regulations, maintaining high standard of professionalism in all EAP services provided.
- Managed crisis situations effectively, providing immediate assistance and facilitating long-term recovery plans for affected employees.
- Partnered closely with senior leadership teams to identify areas of concern within workplace and address these proactively.
- Improved productivity with targeted interventions for individuals facing work-life balance challenges.
- Telephonically address client concerns by conducting clinical intakes and referring clients to appropriate resources, such as to a therapist or counselor.
Direct Support Staff, Social Media Specialist
LifeBridge Partnership
2022.07 - Current
- Provided door-to-door transportation to clients, physically assisted with loading and unloading and ensure all clients are secure with seatbelts and/or tie downs for wheelchairs
- Developed essential life skills in clients through structured training programs focused on personal hygiene routines, meal preparation tasks, housekeeping responsibilities.
- Provided individualized support in client to staff ratio up to 3:1 to promote dignity and safety of clients
- Class E, CPR/First Aid/AED Certified.
- Kept clients engaged in social networks and communities for personal health and growth.
Integrated Health Specialist, QMHP
Compass Health Network
2023.07 - 2024.02
- Improved patient outcomes by developing and implementing individualized care plans.
- Conducted comprehensive assessments to identify patients'' mental, emotional, physical, and social needs.
- Provided individualized behavioral health services based upon strengths, needs, abilities and preferences identified collaboratively with client/family, focused on supporting client's movement toward recovery/resiliency goals.
- Assisted caseload of 8-10 clients with accessing, locating and arranging services and resources to assist in achieving their goals.
Family Empowerment Social Worker
ST LOUIS CRISIS NURSERY
2022.11 - 2023.06
- Managed caseload of 25-30 clients providing in-home case management and counseling to high-risk families
- Facilitated monthly parenting education groups for their clients and organize family friendly community events
- Fostered skills in consultation and collaboration, trauma informed care, data-based decision making, report writing, marketing strategy, community outreach
- Attended monthly coalition meetings on behalf of agency: Family Violence Council.
- Updated client documentation for accurate, compliant and current records.
Education
Master of Social Work - MSW - Clinical/Medical Social Work
Saint Louis University
St Louis, MO05.2023
Bachelor of Arts - BA - Human Services, General
Elon University
Elon, North Carolina05.2017
Skills
- Intervention Strategies
- Mental Health Support
- Case Planning
- Mental Health Assessments
- Best Practices and Standards
- Health Advocacy
- Clinical assessment
- Suicide Prevention
Additional Information
Single IRB (sIRB) Use and Administration - CITI Program Issued Aug 2021 - Expires Aug 2028, COVID-19: Insights for Higher Ed Leaders - CITI Program 44258335 Mental Health for Higher Ed and Healthcare - CITI Program 44258337, Honors & Awards, Pi Gamma Mu, Member Apr 2016 Social Science Honor Society, Margaret "Peggy" Leister Scholarship Apr 2016 Educational Opportunities for Students with Disabilities and Learning Disabilities. Elon Scholarship Recipient (merit based) - Elon University Apr 2013, Undergraduate Scholars Award - Alpha Kappa Alpha Sorority, Incorporated 64th Mid-Atlantic Regional Conference Apr 2017
Affiliations
- Alpha Kappa Alpha, Sorority Incorporated
- Alpha Kappa Psi
- Pi Gamma Mu
Timeline
EAP Consultant & Counselor
Personal Assistance Services
2024.02 - Current
Integrated Health Specialist, QMHP
Compass Health Network
2023.07 - 2024.02
Family Empowerment Social Worker
ST LOUIS CRISIS NURSERY
2022.11 - 2023.06
Direct Support Staff, Social Media Specialist
LifeBridge Partnership
2022.07 - Current
Master of Social Work - MSW - Clinical/Medical Social Work
Saint Louis University
Bachelor of Arts - BA - Human Services, General
Elon University
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