Devin Mullikin
Ferrelview,MO
Summary
Dynamic leader with a proven track record at Adams and Joseph Inc, enhancing customer satisfaction and team performance. Skilled in risk management and team leadership, I excel in creating efficient, safe environments and fostering strong customer relationships. Achieved significant improvements in operational efficiency and employee engagement, demonstrating exceptional problem-solving and organizational skills.
Overview
16
16
years of professional experience
Work History
Manager
Adams and Joseph Inc
05.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
School Bus Driver
City Wide Transportation
08.2008 - 06.2014
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, Missouri and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
Education
GED -
Mccu
Kansas CitySkills
Customer service
- Sales techniques
- Sales management
- Product management
- Budget control
- Safety procedures
- Work prioritization
- Policy and procedure development
- Inventory management
- Vendor management
- Computer skills
- Attention to detail
- Multitasking
- Problem-solving
- Go
Timeline
Manager
Adams and Joseph Inc
05.2017 - Current
School Bus Driver
City Wide Transportation
08.2008 - 06.2014
GED -
Mccu
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