Destiny Gundula
Buffalo,MO
Summary
Versatile Certified Medication Technician with a strong focus on patient safety and effective medication administration. Recognized for excellent communication skills and ability to foster collaborative relationships within healthcare teams to enhance patient care.
Overview
17
17
years of professional experience
Work History
Certified Medication Technician
CMH
Ashrove, Mo
01.2026 - Current
- Administered medications according to prescribed schedules and protocols.
- Monitored patients for side effects and reported changes in health status.
- Documented medication administration accurately in electronic health records.
- Assisted healthcare team in developing individualized care plans for patients.
- Participated in training sessions to enhance knowledge of medication practices.
- Maintained accurate records of dispensed medications, ensuring timely refills and proper disposal of expired or unused medications.
Patient Care Technician ICU
CMH
Bolivar, MO
04.2024 - Current
- Monitored patient vital signs, documenting changes and reporting to nursing staff promptly.
- Assisted in daily living activities, ensuring comfort and safety of patients during care procedures.
- Collaborated with multidisciplinary teams to develop and implement personalized patient care plans.
- Maintained cleanliness and organization of patient areas, adhering to infection control protocols.
- Provided emotional support to patients and families, facilitating communication between healthcare providers and loved ones.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Traveling CMT/CNA
Shift Key
Traveling
09.2019 - Current
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained inventory of medications and ensured proper storage conditions.
- Collaborated with nursing staff to optimize patient safety and care quality.
- Participated in regular training sessions to stay up-to-date on current medication guidelines, best practices, and regulatory requirements.
- Improved patient care by accurately administering medication as prescribed and closely monitoring for side effects.
- Implemented hygiene protocols, enhancing infection control practices within the facility.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA/Staffing Coordinator
Buffalo Prairie Care Center
Buffalo, MO
01.2022 - 03.2026
- Provided compassionate patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, documenting changes and reporting to nursing staff for timely interventions.
- Assisted in developing personalized care plans based on individual patient needs and preferences.
- Collaborated with multidisciplinary teams to enhance overall patient well-being and satisfaction.
- Analyzed staffing needs and trends to forecast future recruitment requirements effectively.
- Collaborated with department heads to align staffing strategies with organizational goals and objectives.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
CMA;Staffing Coordinator;Memory Care Director
Spring River Christian Village
Joplin Mo
09.2018 - 01.2022
- Administered patient care, including vital sign monitoring and medication administration.
- Collaborated with healthcare teams to develop and implement personalized patient care plans.
- Educated patients on treatment procedures and health management strategies to enhance understanding.
- Managed electronic health records using EHR systems to ensure accurate documentation of patient information.
- Mentored junior staff on clinical procedures and administrative processes to promote team efficiency.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Developed training programs to enhance employee performance and onboarding processes.
- Coordinated staffing schedules to optimize workforce efficiency and meet operational needs.
- Streamlined recruitment processes using Applicant Tracking Systems for improved candidate management.
- Trained and mentored staff on best practices for memory care and communication techniques.
- Enhanced family engagement through regular updates and educational workshops on dementia-related topics.
- Coordinated staff schedules and resource allocation to ensure adequate coverage during peak hours.
- Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
- Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
- Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
Customer Service Representative
Verizon Wireless
Buffalo
06.2018 - 09.2018
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Assisted in training new representatives on company policies and customer service protocols.
- Maintained accurate records of customer interactions using CRM software to ensure data integrity.
- Collaborated with cross-functional teams to enhance customer experience and streamline support processes.
Behaviorial Health Technician
Lakeland Behavioral Health
Springfield, MO
04.2009 - 02.2017
- Monitored patient behavior and provided support in therapeutic activities.
- Assisted in implementing individualized treatment plans to enhance patient outcomes.
- Maintained accurate documentation of patient progress and behavioral changes.
- Collaborated with multidisciplinary teams to ensure comprehensive care delivery.
- Trained new staff on protocols, safety procedures, and patient interaction techniques.
- Conducted crisis intervention strategies to de-escalate challenging situations effectively.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
Education
GED -
Buffalo High School
Buffalo MoRN-Pre Reqs -
OTC
SpringfieldCNA -
OTC
Springfield MoCertified Medication Technician/Insulin -
MSSU
Columbia MOCMA - Medical Administrative Assistant
Everest College
Buffalo Missouri01-2011
Skills
- Vital signs monitoring
- HIPAA compliance
- First aid procedures
- Mental health support
- Behavioral management
- Dosage calculation
- Drug interaction awareness
- Pharmacology
- Medication storage
- Medical records management
- Records updating
- Heartsaver first aid CPR AED (first aid CPR AED)
- Problem-solving
- Time management
- Basic life support
- Direct patient care
- CPR certification
- Activities of daily living ADL support
- Clinical documentation
Timeline
Certified Medication Technician
CMH
01.2026 - Current
Patient Care Technician ICU
CMH
04.2024 - Current
CNA/Staffing Coordinator
Buffalo Prairie Care Center
01.2022 - 03.2026
Traveling CMT/CNA
Shift Key
09.2019 - Current
CMA;Staffing Coordinator;Memory Care Director
Spring River Christian Village
09.2018 - 01.2022
Customer Service Representative
Verizon Wireless
06.2018 - 09.2018
Behaviorial Health Technician
Lakeland Behavioral Health
04.2009 - 02.2017
GED -
Buffalo High School
RN-Pre Reqs -
OTC
CNA -
OTC
Certified Medication Technician/Insulin -
MSSU
CMA - Medical Administrative Assistant
Everest College