Desmond Lao
Taipa
Summary
A highly dedicated and diligent professional with five years of working experience in the hospitality industry. Proficient in administering policies and procedures of recruitment, HR records, employee benefits and payroll. Reliable, knowledgeable, and highly organized team player with excellent communication skills, team building and relationship management.
Overview
8
8
years of professional experience
Work History
Human Resources Officer (Staffing)
Sands China
01.2025 - Current
- Responsible for the recruitment of the hotel operation and gaming departments
- Review resumes, conduct phone screens, and manage candidate pipelines.
- Create and maintain positive relationships with department hiring managers and potential candidates.
- Provide administrative support on the recruitment and new hire process, from sourcing to onboarding
- Created and distributed job postings on job boards, corporate career sites, and social media networks weekly to reach more potential candidates.
Executive, Compensation & Benefits
Sheraton Grand Macao & The St. Regis Macao
06.2023 - 12.2024
- Assisted in conducting the leave and payroll related audit
- Responsible for tracking and confirming the OT and payroll related records with all departments monthly
- Responsible for the procedures of movement and separation for all the Culinary, F&B and back of house departments
- Handled day-to-day administrative tasks and coordination with different departments on the HR & Payroll related inquiries
- Assisted with monthly benefit enrollments for the new hire associates
Coordinator, Compensation & Benefits
Sheraton Grand Macao & The St. Regis Macao
05.2020 - 06.2023
- Proficiently utilize the company HR system and data to generate reports and produced tracking documents
- Responsible for the documentation of all new hire onboard and conducting the presentation of C&B part in the new hire orientation
- Assisted in updating all Benefits information, while extending important knowledge pertaining to Benefits to employees
- Handle daily administrative work with different teams and tasks assigned by the Manager
Coordinator, Talent Acquisition
Sheraton Grand Macao & The St. Regis Macao
08.2019 - 05.2020
- Provide administrative support on the recruitment and new hire process (from sourcing to on board)
- Responsible for the recruitment of all the back of house departments
- Assisted with the formal procedure general recruitment and financial expenditure
- Update the job posting weekly on different platforms
Part Time Government Officer
Instituto Para Os Assuntos Municipais (IAM)
01.2017 - 01.2019
- Responsible for hot-line services and inputting statistic data
- Provide administrative support to the full time personnel
Education
Bachelor of Science - Business Economics and Business Management
University of Glasgow
Glasgow06.2019
High School Diploma -
Instituto Salesiano De Macau
06-2015
Skills
- Excellent communication skills
- HR Policies and Regulations
- HR data analysis
- Employee Benefits Laws
- Employee Relations
- Background Check Processes
- Recruitment and interview techniques
- Onboarding and orientation
- HR compliance
Timeline
Human Resources Officer (Staffing)
Sands China
01.2025 - Current
Executive, Compensation & Benefits
Sheraton Grand Macao & The St. Regis Macao
06.2023 - 12.2024
Coordinator, Compensation & Benefits
Sheraton Grand Macao & The St. Regis Macao
05.2020 - 06.2023
Coordinator, Talent Acquisition
Sheraton Grand Macao & The St. Regis Macao
08.2019 - 05.2020
Part Time Government Officer
Instituto Para Os Assuntos Municipais (IAM)
01.2017 - 01.2019
Bachelor of Science - Business Economics and Business Management
University of Glasgow
High School Diploma -
Instituto Salesiano De Macau
Similar Profiles
Michael TsangMichael Tsang
Security Operations Supervisor at Sands ChinaSecurity Operations Supervisor at Sands China
Abraham John SuyoAbraham John Suyo
Lead of Bar Operations at Hampton Court(The Londoner Grand, Sands China Ltd)Lead of Bar Operations at Hampton Court(The Londoner Grand, Sands China Ltd)
Hong U ChanHong U Chan
Senior Buyer at Sands China LimitedSenior Buyer at Sands China Limited