Desmond Lao
Taipa, Macau
Summary
A highly-dedicated and diligent professional with two years of working experience in the hospitality industry. Proficient in administering policies and procedures of recruitment, HR records, employee benefits and payroll. Reliable, knowledgeable and highly-organized team player with excellent communication skills, team building and relationship management.
Overview
7
7
years of professional experience
Work History
Executive, Compensation & Benefits
Sheraton Grand Macao & The St. Regis Macao
06.2023 - Current
- Assisted in conducting the leave and payroll related audit
- Responsible for tracking and confirming the OT and payroll related records with all departments monthly
- Responsible for the procedures of movement and separation for all the Culinary, F&B and back of house department
- Handle day to day administrative tasks and coordination with different departments on the HR & Payroll related enquiries
- Assisted in the monthly benefit enrollments for the new hire associates
Coordinator, Compensation & Benefits
Sheraton Grand Macao & The St. Regis Macao
05.2020 - 06.2023
- Proficiently utilize the company HR system and data to generate reports and produced tracking documents
- Responsible for the documentation of all new hire onboard and conducting the presentation of C&B part in the new hire orientation
- Assisted in updating all Benefits information, while extending important knowledge pertaining to Benefits to employees
- Handle daily administrative work with different teams and tasks assigned by the Manager
Coordinator, Talent Acquisition
Sheraton Grand Macao & The St. Regis Macao
08.2019 - 05.2020
- Provide administrative support on the recruitment and new hire process (from sourcing to on board)
- Responsible for the recruitment of all the back of house departments
- Assisted with the formal procedure general recruitment and financial expenditure
- Update the job posting weekly on different platforms
- Created and distributed job postings on job boards, corporate career sites and social media networks weekly to reach more potential candidates.
Student Mentor
University of Glasgow
09.2018 - 06.2019
- Help ease the integration of 16 international students
- Mirroring personal experiences as a first year student studying abroad
Government Officer
Instituto Para Os Assuntos Municipais (IAM)
01.2017 - 01.2019
- Responsible for hot-line services and inputting statistic data
- Provide administrative support to the full time personnel
Education
MA (SocSci) - Business Economics and Business Management
2019
Bachelor of Science - Business Economics And Business Management
University of Glasgow
Glasgow06.2019
High School Diploma -
Instituto Salesiano de Macau
2015
Skills
- Microsoft Office
- Excellent Communication Skills
- HR Policies and Regulations
- New Employee Orientation
- Employee Benefits Laws
- Event Planning
- Employee Relations
- Background Check Processes
- Recruitment and interview technique
Timeline
Executive, Compensation & Benefits
Sheraton Grand Macao & The St. Regis Macao
06.2023 - Current
Coordinator, Compensation & Benefits
Sheraton Grand Macao & The St. Regis Macao
05.2020 - 06.2023
Coordinator, Talent Acquisition
Sheraton Grand Macao & The St. Regis Macao
08.2019 - 05.2020
Student Mentor
University of Glasgow
09.2018 - 06.2019
Government Officer
Instituto Para Os Assuntos Municipais (IAM)
01.2017 - 01.2019
MA (SocSci) - Business Economics and Business Management
Bachelor of Science - Business Economics And Business Management
University of Glasgow
High School Diploma -
Instituto Salesiano de Macau
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