Desirea Lamb
St Louis
Summary
I am a hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve defects. Expert approach to tackling maintenance and inspection tasks. As well as for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training, and customer service. Excel in leadership, communication, and problem-solving to enhance team performance and ensure customer satisfaction.
Overview
10
10
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Machine Operator
Boxes LLC
Bridgeton
04.2022 - 08.2025
- Operated machinery to support production processes efficiently.
- Monitored equipment performance and reported issues to supervisors.
- Maintained a clean and organized work area for safety compliance.
- Conducted routine inspections on machines to ensure proper functionality.
- Assisted in training new operators on equipment handling procedures.
- Adjusted machine settings based on production requirements and specifications.
- Documented production data and maintenance activities for record-keeping purposes.
- Adjust machine settings to complete tasks accurately.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Observe machine operations to detect any problems or defects in the finished product.
- Carry out regular safety checks on machinery prior to operation.
- Prepared machine for production processes by equipping with required tools and parts.
- Inspect finished workpieces to ensure conformance with specifications.
- Record production information such as quantities produced and materials used on daily logs.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Monitored and observed production line to watch for pile-ups and jams.
- Troubleshoot malfunctions in equipment or processes.
- Verified production orders prior to starting set-up.
- Collaborate with other departments when necessary for successful completion of projects.
- Keep detailed reports of maintenance activities performed on machinery.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Identify areas where improvements can be made in terms of efficiency or cost savings.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
Assistant Supervisor
Lennox International
Stuttgart
01.2019 - 04.2022
- Supervised daily operations to ensure efficient workflow and team collaboration.
- Trained and mentored new staff on company policies and procedures.
- Coordinated scheduling and resource allocation for project completion.
- Developed training materials to enhance employee knowledge and skills.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Trained new staff members on company policies, procedures and job expectations.
- Ensured safety regulations were followed at all times by employees.
- Organized schedules, workflows, and shift coverage to meet expected business demands.
- Resolved customer complaints promptly and effectively.
- Increased volume of work while maintaining high level of accuracy and quality.
- Inspected premises regularly to identify potential hazards or maintenance needs.
- Scheduled work hours for employees based on store traffic patterns.
- Made sure everyone had everything they needed in order to work proficiently for the shift.
- Trained new employees
- Assist in anyway need while head supervisor were in meetings.
Manager
Dollar Tree
Stuttgart
05.2018 - 08.2020
- Oversaw daily store operations and ensured adherence to corporate policies.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels and coordinated stock replenishment efforts.
- Facilitated regular team meetings to discuss goals and performance standards.
- Resolved customer complaints efficiently to maintain satisfaction levels.
- Ensured compliance with safety regulations and store maintenance standards.
- Collaborated with district management on strategic initiatives for store improvement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Created monthly reports for senior management summarizing operational performance metrics.
- Handled truck orders.
- Trained new employees
- Handled scheduling and deposits after closing.
- Opened and closed store.
Cashier
Walmart
Stuttgart
05.2017 - 05.2018
- Operated cash register and processed customer transactions efficiently.
- Assisted customers in locating products and answering inquiries promptly.
- Managed inventory by restocking shelves and organizing merchandise displays.
- Handled returns and exchanges while following company policies accurately.
- Collaborated with team members to improve customer service during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Lead
Subway
Saint Charles
08.2015 - 06.2017
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Training new employees
- Kept store clean
- Inspect food by ensuring it met Food health and safety Regulations.
Education
Stuttgart Hugh School
Stuttgart, ARSome College (No Degree) - Criminal Justice
Phillips Community College
Stuttgart, ARSome College (No Degree) - Human behavior
Phillips Community College
Stuttgart, ARSome College (No Degree) - Medical Terminology
Phillips Community College
Stuttgart, ARSkills
- Equipment operation
- Machine maintenance
- Quality inspection
- Production data documentation
- Team leadership
- Staff training
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Customer service
- CNC operation
- Power and hand tools
- Operational control
- Manual machining
- Complex Problem-solving
- Quality assurance
- Quick learner
- Leadership
- Organzation skills
- Strategic thinking
- Delegation
- Team player
- Determined
- Employee training
- Quality control
- Inventory management
- Food safety
- Performance monitoring
- Process optimization
- Customer loyalty
- Staff training and development
- Sanitation standards
- Regulatory compliance
- Point of sale systems
- Food preparation
Languages
English
Professional
Certification
- First aid
- CPR
- Workplace Readiness
- Workplace Safety
Timeline
Machine Operator
Boxes LLC
04.2022 - 08.2025
Assistant Supervisor
Lennox International
01.2019 - 04.2022
Manager
Dollar Tree
05.2018 - 08.2020
Cashier
Walmart
05.2017 - 05.2018
Lead
Subway
08.2015 - 06.2017
Stuttgart Hugh School
Some College (No Degree) - Criminal Justice
Phillips Community College
Some College (No Degree) - Human behavior
Phillips Community College
Some College (No Degree) - Medical Terminology
Phillips Community College