Desaray Anderson
Black Jack
Summary
Experienced professional with strong interpersonal skills, effective time management abilities, and problem-solving expertise. Eager to take on new challenges and contribute positively to a team environment. Dedicated and passionate about excellence, with a focus on innovation and collaboration. Excited about further developing skills and making a meaningful impact in a rewarding position.
Overview
9
9
years of professional experience
Work History
Lab Technician I
Averhealth
05.2023 - Current
- Assists the Production Manager with sample processing and result reporting through immunoassay testing
- Operates and maintains Screening Instruments and reviews of data in compliance with current Standard Operating Procedures (SOPs) and regulatory guidelines.
- Maintains up-to-date knowledge of screening methods.
- Troubleshoots issues with screening instruments.
- Meets laboratory productivity targets on a consistent basis.
- Assists with laboratory inventory.
- Adheres to all security procedures for ensuring the confidentiality of donor information.
Sr. Enrollment Specialist
Mphasis
04.2022 - 05.2023
- Enter enrollees into system monthly
- Submit Enrollment Files to CMS monthly
- Place enrollment file on FTP site monthly
- Check DTRR reports daily
- Follow-up on any issues appearing on the DTRR
- Place MMR in Excel on FTP site
- Submit MMRs, HCC MORs & Rx HCC MORs to PDAC monthly
- Submit retroactive adjustments to Reed & Associates or CMS regional office as needed
- Submit attestation information to clients monthly
- Completes Enrollment Data Validation (EDV) Audits
- Follow up on enrollment issues
- Communicate any outstanding enrollment issues to clients
- Review the A/R aging each week
- Coordinate follow-up with the Accounting department for any A/R balances
Service Specialist
Aston Carter
10.2021 - 01.2022
- Provide thorough solutions and alternatives in response to incoming telephone calls and written correspondence from Clients, Financial Advisors, Branch Office Administrators, and/or internal associates.
- Service is delivered that is accurate, complete and timely while partnering with the firm to make it easy for our branches and clients to do business with us.
Data Annotation Specialist
Scale AI
01.2021 - 10.2021
- Label machine learning data from customers
- Complete tasks in a timely manner, meeting SLA deadlines
- Do post-process audits and write error reports on data and tasks
- Work in-sync with Supply Managers to meet weekly goals
- Identify and resolve the root cause of low quality and provide feedback to respective teams on product improvements
Securities Operations Specialist
DISYS
06.2020 - 12.2020
- Reviewing documentation for accuracy and completeness and entering and/or comparing that documentation to system of record information for consistency and regulatory compliance purposes.
- Ensuring information received between departments impacting customer accounts is compliant with company guidelines and related regulations.
- Interaction with internal and external customers regarding account setups, changes, or modifications.
- Good communication skills, both written and verbal, are needed.
Data Entry Clerk (Temporary Assignment)
Randstad
03.2020 - 06.2020
- Maintains database by entering new and updated customer and account information.
Lockbox Clerk
U.S. Bank
11.2018 - 01.2020
- Processes and deposits checks and invoices received by mail.
- Reviews checks/invoices for special instructions given by customers and determines the appropriate item handling.
- Sorts mail, processes accounts, and prepares deposit tickets to meet daily and hourly deadlines.
- Prepares information for input into the information reporting system.
- Relays the deposit information by phone to lockbox customers to ensure the individual account needs are met.
Lab Tech Intern
averhealth
10.2018 - 11.2018
- Prepares specimen (urine) for analysis by receiving, opening, and pipetting in accordance with our standard operation procedures
- Prepares excess specimen samples for storage
- Enters sample information into software database
- Prepares picklists and assemble urine and OF samples for confirmation testing
- Disposes of samples after analysis is complete
- Sends supplies to aver health sites as needed
- Maintains cleanliness of accessioning work areas
Verification Specialist
Serco
04.2016 - 05.2018
- Opens and distributes incoming mail and prepares mail-outs.
- Posts information to agency records and modifies forms or records.
- Receives, stores, and issues stock items.
- Performs data entry and retrieval and performs arithmetical computations.
- Makes copies of documents for record; may handle continuous photocopying assignments.
- Performs related work as assigned.
- Receive coaching/feedback and implements/takes action to make changes as appropriate.
- Adheres to service compliance requirements
Education
BS - Biology
Harris Stowe University
St. Louis, MO12.2020
Diploma - undefined
Hazelwood East High School
05.2010
Skills
- Proficient in typing 50 wpm
- Effective organizational skills
- Client support
- Skilled at prioritizing concurrent responsibilities
- Effective communication
- Efficient data management
- Advanced Excel skills
- Presentation design
- Skilled in Word processing
- Administrative support
- Adherence to safety standards
- Scientific research
- Office management
- Experienced with Microsoft Office applications
- Administrative Experience
- 10-Key
- Laboratory Experience
- Computer Literacy
- Quality Assurance
- Machine Learning
- AI
- Bookkeeping
- Analysis Skills
- Windows
- Data analysis skills
- Databases
- Document organization
- Documentation review
- Banking
Timeline
Lab Technician I
Averhealth
05.2023 - Current
Sr. Enrollment Specialist
Mphasis
04.2022 - 05.2023
Service Specialist
Aston Carter
10.2021 - 01.2022
Data Annotation Specialist
Scale AI
01.2021 - 10.2021
Securities Operations Specialist
DISYS
06.2020 - 12.2020
Data Entry Clerk (Temporary Assignment)
Randstad
03.2020 - 06.2020
Lockbox Clerk
U.S. Bank
11.2018 - 01.2020
Lab Tech Intern
averhealth
10.2018 - 11.2018
Verification Specialist
Serco
04.2016 - 05.2018
Diploma - undefined
Hazelwood East High School
BS - Biology
Harris Stowe University
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