Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desarae Charlton

Granby

Summary

Detail-oriented individual with experience in customer-focused roles. Expertise in team collaboration and efficient task navigation, ensuring customer satisfaction. Committed to maintaining high standards of organization and communication to drive operational success.

Overview

6
6
years of professional experience

Work History

Online Grocery Shopper

Walmart
Carthage
02.2024 - Current
  • Selected grocery items based on customer orders and preferences.
  • Navigated store layout to locate products efficiently.
  • Packaged groceries carefully for safe transport.
  • Communicated with customers to clarify order details and preferences.
  • Assisted in inventory checks to ensure stock availability.
  • Maintained cleanliness and organization of shopping areas.
  • Utilized store systems for order processing and updates.
  • Collaborated with team members to enhance shopping experience.
  • Followed company policies related to food safety, sanitation, security, and loss prevention.
  • Provided customer service to shoppers by answering questions about product locations, prices, and availability.
  • Organized backroom storage areas according to established guidelines.
  • Adhered to all health regulations regarding food handling practices.
  • Tracked sales data using computer systems such as POS registers.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.
  • Scanned items when pulling from shelves to update system stock information.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Managed client communications through email, phone, and messaging apps, ensuring timely responses.

Live-Out Nanny

Independant
Centerton
05.2022 - 01.2024
  • Supervised daily activities and playtime for children in a safe environment.
  • Prepared nutritious meals and snacks catering to children's dietary needs.
  • Organized educational games and activities to promote learning and development.
  • Developed strong relationships with children, fostering trust and open communication.
  • Implemented daily routines to establish consistency for the children's schedule.
  • Performed light housekeeping duties related to childcare, such as washing dishes used by the kids or tidying up after them.
  • Planned engaging activities like arts and crafts projects, outdoor games.
  • Developed positive relationships with parents and guardians through open communication regarding their child's progress.
  • Taught reading, arts, and crafts to encourage intellectual development.

Carhop

Carhop
Neosho
10.2019 - 04.2022
  • Delivered food and beverages to customers in a timely manner.
  • Maintained cleanliness of service areas and equipment throughout shifts.
  • Operated point-of-sale system for accurate order processing and payments.
  • Followed safety protocols while handling food and beverages during service.
  • Trained new carhops on service procedures and customer interaction techniques.
  • Collaborated with kitchen staff to ensure smooth order deliveries during peak hours.
  • Delivered food orders to customers in a timely manner with a friendly attitude.
  • Communicated effectively with co-workers regarding order status or customer requests.
  • Greeted and welcomed customers as they arrived at the drive-in window.
  • Operated cash register accurately and efficiently to process customer payments.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Maintained knowledge of new offerings and upsold promotional items and specials.

Education

Associate of Arts - General Studies

Crowder College
Neosho, MO
05-2025

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Time management
  • Problem solving
  • Organizational skills

Timeline

Online Grocery Shopper

Walmart
02.2024 - Current

Live-Out Nanny

Independant
05.2022 - 01.2024

Carhop

Carhop
10.2019 - 04.2022

Associate of Arts - General Studies

Crowder College

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Desarae Charlton