Derrick Finley
Hazelwood
Summary
Quickly learns new technology, equally successful in both team and self-directed settings. Continually updates knowledge and skills, noting areas for improvement. Not afraid to do the research needed to increase knowledge and abilities.
Overview
23
23
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Missouri Baptist Children's Home (MBCH)
06.2024 - 12.2025
- Provided technical support for hardware and software issues across various platforms.
- Diagnosed and resolved network connectivity problems effectively and efficiently.
- Documented troubleshooting processes to improve team knowledge base and efficiency.
- Trained staff on new software applications to enhance productivity and user adoption.
Accounting Specialist
United States Postal Service
01.2003 - 12.2023
- Used various systems/applications that support financial reports in accordance with (GAAP), postal policy, regulations, and standard procedures, as it relates to money order transactions.
- Analyzed data for discrepancies/errors in financial statements. Performed general ledger account reconciliations and journal entries. Conducted internal audits to ensure compliance with applicable regulations.
- Ensure accurate and timely monthly, quarterly, year end reports
- International Claims Adjudicator for packages mailed internationally, inbound and outbound, as it relates to various financial adjudication decisions.
- Demonstrated excellent communication skills both over the phone and in letter form, in a clear and accurate format.
- Responsibilities included making the right decision and producing a fair outcome overall.
Education
Master of Arts - Procurement and Acquisitions Management
Webster University
05.2015
Bachelor of Science - Business Administration
Columbia College
05.2004
Associate of Applied Science - Information Systems
St Louis Community College
12.2002
Associate of Arts - Business
St Louis Community College
01.2001
Skills
- Windows 10, 11
- MacOS
- IOS/Android
- Command Line
- O365
- Active Directory
- LAN/WAN
- DNS
- DHCP
- Troubleshooting
Certification
- CompTIA A+ April 2024
- (400 plus hours of immersive training)
- Google IT Support Professional
Timeline
IT Support Specialist
Missouri Baptist Children's Home (MBCH)
06.2024 - 12.2025
Accounting Specialist
United States Postal Service
01.2003 - 12.2023
Bachelor of Science - Business Administration
Columbia College
Associate of Applied Science - Information Systems
St Louis Community College
Associate of Arts - Business
St Louis Community College
Master of Arts - Procurement and Acquisitions Management
Webster University
Military Experience
- United States Navy
- Boatswain's Mate 3rd Class Petty Officer
- Damage Control Team Lead
- Deck Crew Supervisor
- Underway Replenishment (transferring supplies ship to ship at sea).
- Operated and maintained sound-powered telephone systems.