Derrick Crawford
Belton
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Pizza Delivery
Pizza Hut
- Provide excellent customer service to ensure satisfaction
- Handle cash, credit, or check transactions with customers
- Adhere to timing standards for products and services
- Look for ways to avoid waste and limit costs
Night Stock
Lowes
- Look for ways to avoid waste and limit costs
- Answer customers’ questions and get a manager if the answer doesn’t solve the issue
- Provide excellent customer service to ensure satisfaction
- Adhere to timing standards for products and services
Cashier
Hyvee
- Handle cash, credit, or check transactions with customers
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Answer customers’ questions and get a manager if the answer doesn’t solve the issue
- Provide excellent customer service to ensure satisfaction
Server/Bartender
Jose Peppers
- Provide the perfect service experience for restaurant patrons
- Ensure the Guest feels important and welcome in the restaurant
- Adhere to timing standards for products and services
- Look for ways to avoid waste and limit costs
- Coordinate with kitchen staff to deliver accurate food orders
Assistant General Manager
Papa Johns
Grandview, MO
05.2024 - Current
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Managed staff scheduling and training, enhancing team performance and service quality.
- Implemented inventory management processes to reduce waste and optimize stock levels.
- Conducted performance evaluations, providing feedback to improve employee productivity.
- Developed strategies to enhance customer engagement and loyalty through promotions.
- Handled cash accurately and prepared deposits.
Education
Associate - Applied Science
MCC-Penn Valley
01-2022
Skills
- Professionalism
- Flexible and adaptable
- Patience
- Dependability
- Telephone Etiquette
- Time Management
- Attention to Detail
- Punctuality
- InDesign
- Photoshop
- Illustrator
- Premiere Pro
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
- Supervised team of 15 staff members.
Languages
English
Native or Bilingual
Timeline
Assistant General Manager
Papa Johns
05.2024 - Current
Pizza Delivery
Pizza Hut
Night Stock
Lowes
Cashier
Hyvee
Server/Bartender
Jose Peppers
Associate - Applied Science
MCC-Penn Valley