Software engineering Team Lead with over 25 years of experience in financial, healthcare, and marketing sectors. Proven track record in developing strategic initiatives, managing teams, and delivering innovative software solutions. Expertise in cloud architecture, machine learning, and big data analytics, with a focus on collaboration and project success. Specialized in COBOL, DB2, and JCL, effectively solving complex problems and optimizing system performance.
Overview
28
28
years of professional experience
Work History
Software Engineering Team Lead
Venture Solutions
Dallas Fort Worth
01.2022 - 01.2024
Successfully led the architecture and design of enterprise software products, significantly enhancing the efficiency of mortgage statement processing.
Managed a high-performing cross-functional team, achieving all project deadlines and objectives, while streamlining processes to reduce processing time by 20% and increase operational efficiency.
Architect and designed enterprise software products for mortgage statement printing services.
Developed product requirements, documented and tracked development timelines, and negotiated feature sets.
Evaluated staff performance and conducted quarterly and yearly reviews.
Planned and achieved organizational mission statements and goals.
Improved processing time and efficiency through process evaluation and recommendations.
Managed program budget, ensuring financial disciplines were met.
On-boarded new clients successfully onto the mortgage statement printing services.
Negotiated product requirements with the internal and external product teams.
Tracked development timelines to meet customer expectations.
Implemented new regulatory and compliance standards.
Interviewed and made hiring decisions.
Trained, coached, and mentored new employees, providing in-depth knowledge of systems to ensure company policies and procedure are followed.
Supervised multiple on-call teams ensuring all on-call duties are adhered to and daily service levels agreements are satisfied.
Managed program budget applying financial disciplines and ensuring their execution to meet or beat budget requirements.
Oversee team scheduling to ensure adequate coverage across holidays, PTO and on-call rotations.
Designed, implemented, deployed, tested and troubleshooted applications on IBM Mainframes using COBOL, JCL, DB2, VSAM technologies.
Tuned and optimized DB2 SQL queries for better performance in a mainframe environment.
Software Engineering Team Lead
SS&C Technologies (formally DST Systems)
Kansas City
01.2013 - 01.2022
Directed a team supporting the Pharmacy Claims Processing System, improving system reliability and performance.
Implemented large-scale changes using agile and waterfall methodologies, enhancing overall system functionality, and managed regulatory audits to ensure compliance with SOC1 and SAS 70 standards.
Managed and supported solutions for the Pharmacy Claims Processing System.
Led a team supporting point-of-sale Pharmacy Claims Adjudication System.
Participated in finalizing contracts and manage vendor relationships and ensure their delivery, on time and on budget.Conducted staff performance reviews and development.
Collaborated with executives, customers, and vendors for effective domain management.
Oversaw system changes from development to production using agile and waterfall methodologies.
Managed monthly, quarterly and yearly SOC1, SAS 70 regulatory audits to validate the compliance of data and software.
Oversaw the health care eligibility benefits pertaining to Customer, Client, Group, Member and Coverage domains.
Provided overall provision/support for the following systems: Prescriber, NCPDP Pharmacy, Medicaid Subrogation, Drug Utilization Review, Claim Rebates, Claim Reprice, Claim Authorizations and Drug (NDC) System.
Designed, model, implement databases and tables.
Designed and develop SQL quires for reporting needs.
Developed technical models/designs and wrote functional design specifications or enhancement documentation.
Provided backup and recovery of returning applications to a credible state when an incident has occurred.
Trained, coached and mentored new employees, providing in depth knowledge of systems to ensure company policies and procedures are followed.
Supervised multiple on-call teams ensuring all on-call duties are adhered to and daily service levels agreements are satisfied.
Responsible for interviewing new candidates and making final hiring decisions.
Designed, implemented, deployed, tested and troubleshooted applications on IBM Mainframes using COBOL, JCL, DB2, VSAM technologies.
Tuned and optimized DB2 SQL queries for better performance in a mainframe environment.
Senior Software Engineer
SS&C Technologies (formally DST Systems)
Kansas City
01.2008 - 01.2013
Directed a team supporting the Advisor Services system.
Developed solution for DST Vision, which provides interactive tools that help financial advisors manage accounts more efficiently.
Severed as Subject Matter Expert and demonstrated a comprehensive knowledge of programming and design principles, methodologies, tools, and techniques.
Utilized waterfall and agile project methodology based on the business needs of the development project.
Monitored and mitigated project, program, and operational execution risks.
Designed and developed technical solutions that satisfy business requirements for function, performance, security, and maintainability.
Establish appropriate project management tools, processes and procedures for the customer and ensured compliance with the tools.
Developed technical models/designs and wrote functional design specifications or enhancement documentation.
Researched and analyzed complicated technical problems to determine and recommended appropriate technical solutions.
Provided backup and recovery of returning applications to a credible state when an incident has occurred.
Interviewed candidates and make hiring recommendations.
Trained, coached and mentored new employees, providing in depth knowledge of systems to ensure company policies and procedures are followed.
Designed, implemented, deployed, tested and troubleshooted applications on IBM Mainframes using COBOL, JCL, DB2, VSAM technologies.
Tuned and optimized DB2 SQL queries for better performance in a mainframe environment.
Software Engineer
SS&C Technologies (formally DST Systems)
Kansas City
01.2004 - 01.2008
Supported the Retirement Solution System that motions technology and service solutions for financial service organizations offering retirement plan recordkeeping.
Demonstrated knowledge, experience and expertise in key technology disciplines, application, or products and provide quick and effective solutions when changes occur.
Utilized standard operation procedures to request forms that initiate the appropriate requests from internal associates.
Performed on call pager duties, providing immediate response and resolution of program debugging, data analysis and system analysis.
Designed and coded complex ad-hoc processes consisting of detailed marketing analysis for the marketing team using SPUFI, FILEAID, SYNSORT, EASYTRIEV, and COBOL, per client request.
Modified DB2 tables using FILEAIDE, MOVE FOR DB2, EASYTRIEVE, COBOL, and SPUFI per client or organization request.
Displayed strong customer service and interpersonal skills when establishing strong customer relationships.
Worked collaboratively with the Retirement Solutions Team to model and design multiple company databases and provide excellent customer service within required time frame.
Participated in quarterly disaster recovery exercises.
Software Engineer
Harte-Hanks
Kansas City
01.1996 - 01.2004
Converted Datacom file system to IBM DB2.
Provided technical support and guidance to the executive sales team, towards the achievement of continuous customer satisfaction and to increase revenue.
Facilitated meetings to address project status and provide solutions to complex specifications.
Developed procedures for the solutions of a variety of well-defined business rules.
Worked independently on routine assignments such as: DB2 table VSAM file maintenance, JCL maintenance, code maintenance, documentation, and verification of run-time and data output.
Responsible for the work of others and the training of new programmers as Needed.
Provided responses to frequently asked questions on the implementation and implications of new or revised system enhancements.
Participated in aspects of consulting, project management, system analysis, general system design, structured coding, and detailed system testing of CICS on-line and COBOL batch Programs.
Performed on call pager duties consisting of immediate response and resolution of program debugging, data analysis and system analysis.
Prepared user manuals, documentation, flow charts, logic diagrams and time estimates according to guidelines needed for the life cycle of projects.
Participated in conversions such as: software upgrades, system upgrades, Y2K, and the consolidation of mainframes.
Coordinated with system programmers to ensure shop standards were applied.
Education
Certificate in Data Analytics -
The University of Kansas
01.2019
Bachelor of Science (BS) - Management Information Systems
Park University
Kansas City, MO
01.2018
Certificate of Mainframe Computer Programming -
Iowa Western College
Council Bluffs, IA
01.1995
Associates of Science (AS) - Electronics technology
Bachelor of Science (BS) in Management Information Systems, 2018, Park University, Kansas City, MO
Certificate in Data Analytics, 2019, The University of Kansas, 24-week Bootcamp
Certificate of Mainframe Computer Programming, 1995, Iowa Western College, Council Bluffs, IA, Received 2-year scholarship Awarded through First National Bank of Omaha, NE
Associates of Science (AS) in Electronics technology, 1992, Metropolitan College, Omaha, NE
Timeline
Software Engineering Team Lead
Venture Solutions
01.2022 - 01.2024
Software Engineering Team Lead
SS&C Technologies (formally DST Systems)
01.2013 - 01.2022
Senior Software Engineer
SS&C Technologies (formally DST Systems)
01.2008 - 01.2013
Software Engineer
SS&C Technologies (formally DST Systems)
01.2004 - 01.2008
Software Engineer
Harte-Hanks
01.1996 - 01.2004
Certificate in Data Analytics -
The University of Kansas
Bachelor of Science (BS) - Management Information Systems
Park University
Certificate of Mainframe Computer Programming -
Iowa Western College
Associates of Science (AS) - Electronics technology