Dennis J Connors
57 Vogel Circle
Summary
Dynamic individual with13+ years experience in the Automotive Industry and talent for precision and hardwork. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions to my team and business. constantly staying up-to-date with all new advancements and innovations the Automotive field. While also actively seeking new training and training fellow technicians.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Diagnostic and R&R Technician
AAMCO Transmissions
01.2024 - 10.2024
- Programmed vehicle software on all types of control modules on all makes and models.
- Diagnosed any and all vehicles requiring diag, including but not limited to complex electrical issues that many other shops were unable too.
- Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Detailed rebuilding of most systems and individual components..
- Improved team productivity by sharing expertise in various R&R techniques and tools.
- Customized vehicles to owner specifications, enhancing driving experience.
Diagnostic and R&R Technician
Tosti's Transmission
07.2020 - 09.2023
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.
- Removed and replaced Transmissions, Differentials and Engines of all makes and models of vehicles that were in for service.
- Programmed software on all control modules in vehicles.
- Repaired brake, exhaust, electrical and other systems for most automotive brands.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Built Custom Rear Differential for Classic/Vintage vehicles.
- Track down and ordered any parts needed for repairs
Lead R&R Technician
Austin Transmission
02.2018 - 06.2020
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Assisted in training new technicians on company policies, procedures, and technical skills required for the role.
- Improved team productivity by sharing expertise in various R&R techniques and tools.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Semi Truck & Trailer Mechanic
CSTK - Central States Thermo King
11.2017 - 02.2018
- Installed new parts on trucks and trailers according to manufacturer guidelines, ensuring proper fitment and functionality.
- Repaired and installed bodywork such as panels and nose rails.
- Troubleshot problems and implemented solutions to fix issues with refrigeration systems
- Performed preventative maintenance on trailers, prolonging their lifespan and reducing repair costs.
Automotive Technician / Shop Manager
Midas Auto Service
04.2011 - 01.2018
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical and electrical issues.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Performed safety and emissions inspections.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for most automotive brands.
- Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
- Managed inventory control, cash control, and store opening and closing procedures.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Oversaw daily operations, ensuring store met its performance and sales goals.
- Resolved customer complaints with effective solutions, maintaining positive store reputation.
- Negotiated with suppliers to secure better pricing, enhancing profit margins.
Education
Associate in Engineering Technology - Automotive Engineering
Ranken Technical College
St Louis, MO05-2013
High School Diploma -
Mehlville Highschool
St Louis, MO05-2011
Skills
- Electrical Systems
- Schematic reading
- Pneumatic Systems
- Component repair
- Strong Work Ethic
- Changing tires
- Problem-Solving
- Hand and power tools
- Brake Systems
- Engine repair
- Transmissions
- Valid Driver's License
- Heating and Air Conditioning
- Suspension Systems
- Customer Relations
- Welding and fabrication
- Steering systems
- Advanced Diagnostic & Programming abilities
- Purchasing Parts and Inventory
- Preparing Work Orders & Estimates
- Hazardous waste management
- Road-Worthiness Evaluations
- ASE Certification
- Alignments experience
- Automotive Engineering
- Roadside Repair
Certification
- Automotive Service Excellence Certification (ASE)
- Missouri Driver's License
- H2S2 Cerified - Hazardous Material Handling & Disposal
- Refrigerant Handling & Recovery
- Hunter Engineering Certification - Automotive Alignment Equipment
- OSHA Certified
Timeline
Diagnostic and R&R Technician
AAMCO Transmissions
01.2024 - 10.2024
Diagnostic and R&R Technician
Tosti's Transmission
07.2020 - 09.2023
Lead R&R Technician
Austin Transmission
02.2018 - 06.2020
Semi Truck & Trailer Mechanic
CSTK - Central States Thermo King
11.2017 - 02.2018
Automotive Technician / Shop Manager
Midas Auto Service
04.2011 - 01.2018
- Automotive Service Excellence Certification (ASE)
- Missouri Driver's License
- H2S2 Cerified - Hazardous Material Handling & Disposal
- Refrigerant Handling & Recovery
- Hunter Engineering Certification - Automotive Alignment Equipment
- OSHA Certified
Associate in Engineering Technology - Automotive Engineering
Ranken Technical College
High School Diploma -
Mehlville Highschool
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