Dennie Villahermosa
Macau
Summary
Dynamic leader with proven expertise in staff management and customer engagement, honed at Dairy Farm Singapore PTE LTD. Excelled in optimizing inventory, enhancing customer satisfaction, and streamlining financial processes. Skilled in problem-solving and decision-making, achieving significant improvements in operational efficiency and team collaboration.
Overview
14
14
years of professional experience
Work History
Department Manager
Dairy Farm Singapore PTE LTD
12.2010 - 10.2022
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Office Assistant
Printwell INC
03.2010 - 09.2010
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Accounting Assistant
Technolux
09.2008 - 05.2009
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
Education
Bachelor Of Engineering - Management
FEU
Manila, Philippines09.2008
Secondary -
Pcu
Manila, Philippines03.2001
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Decision-making
- Customer engagement
- Retail
Timeline
Department Manager
Dairy Farm Singapore PTE LTD
12.2010 - 10.2022
Office Assistant
Printwell INC
03.2010 - 09.2010
Accounting Assistant
Technolux
09.2008 - 05.2009
Bachelor Of Engineering - Management
FEU
Secondary -
Pcu
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