Deniss Olmedo
Jefferson City
Summary
Compassionate and detail-oriented healthcare professional with pharmacy experience and BLS certification, fluent in both English and Spanish. Currently studying bioclinical sciences and passionate about delivering high-quality patient care. Experienced in supporting patients, managing medications, and collaborating with healthcare teams. Eager to transition into a more direct patient care role while pursuing a path toward nursing.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Pharmacy Technician
Sam's Club
Jefferson City
- Current
- Processing prescriptions accurately
- Providing customer service
- Managing pharmacy inventory.
- Key responsibilities include inputting prescriptions, preparing medications, assisting customers with product information, maintaining a clean and organized pharmacy, and stocking shelves.
- Attention to detail
Patient Service Representative
University of Missouri Health Care
Columbia
12.2024 - 08.2025
- Greet, escort, and answer phone system, handle and/or direct calls to appropriate area, and place calls as requested by supervisor.
- Use excellent guest relations skills in all interactions with patients, visitors and staff.
- Maintain the general appearance of the waiting room, reception area, and offices; straighten magazines, chairs and other light furniture.
- Maintain working knowledge of all office equipment, fax, copiers, phones, etc.
- Request, prepare and ensure the completeness of the patient medical record and physician orders.
- Understand and subscribes to the Culture of Yes to Care, Deliver, Innovate, and Serve our patients.
- Validate patient demographics, insurance, pre-certification, prior authorization, referrals; accurately manage copay collections; prepare accurate billing documents utilizing knowledge of ICD-9, CPT-4 coding, and managed care plans; obtain signatures; process hold bills.
Pharmacy Technician
Walmart
Jefferson City
02.2024 - 11.2024
- Assisting patients needs
- Stocking medication
- Maintaining inventory
- Keeping a clean and safe pharmacy
- Filling prescriptions within a desired time
- Acknowledging HIPAA
- Verification of Medical Insurance
- Answering phone calls and assisting patients in the callcalling doctor offices
Education
Associate of Science - Bioclinical Science
Ozarks Technical Community College
Springfield, MO 08.2025 - 05.2026
High school diploma - Upper secondary education
smith cotton high school
Sedalia, MOSkills
- Bilingual in Spanish and English
- Clear language communication
- Skilled collaborator
- Time management
- Phone etiquette
- Medical scheduling
- Word processing
- Patient interactions
- electronic health records
- HIPAA compliance
- Medical Terminology
- Organizational skills
- Data entry
- BLS certification
- data analysis
Certification
- Spanish Translator Certification, 01/01/26, Present
- BLS, 10/01/24, 10/31/26
- Driver's License
Languages
- Translation
- English, Fluent
- Spanish, Fluent
- Translation, Bilingual
Timeline
Associate of Science - Bioclinical Science
Ozarks Technical Community College
08.2025 - 05.2026
Patient Service Representative
University of Missouri Health Care
12.2024 - 08.2025
Pharmacy Technician
Walmart
02.2024 - 11.2024
Pharmacy Technician
Sam's Club
- Current
High school diploma - Upper secondary education
smith cotton high school