Professional with broad experience in retail sales, skilled in customer engagement, inventory management, and product knowledge. Proven ability to drive sales and enhance customer satisfaction through effective team collaboration and adaptability to changing needs. Strong communication and problem-solving skills, ensuring high performance and goal achievement in fast-paced environments. Reliable and focused on delivering consistent, impactful results.
Overview
24
24
years of professional experience
Work History
Retail Sales
Cracker Barrel Old Country Store
03.2024 - Current
Boosted retail sales by providing expert recommendations based on guests needs and preferences.
Friendly greetings to all guests as they enter the store, providing a welcoming atmosphere.
Run cash register when guests check out. Thanked them for their purchase and invited them back.
Process incoming merchandise on weekly/biweekly basis.
Assist with floor setups and resets.
Monitored and adjusted pricing as needed.
Restock inventory as needed.
Monitored expiration dates on all edible items.
Worked with new employees to help orient and train.
Real Estate Agent
Better Homes and Gardens Real Estate
09.2001 - 05.2017
Negotiated property sales and leases, ensuring favorable terms for clients.
Conducted market analysis to inform pricing strategies and client decision-making.
Coordinated property showings, enhancing client engagement through effective communication.
Assisted in drafting contracts and agreements, ensuring compliance with regulations.
Built and maintained relationships with clients, fostering trust and repeat business opportunities.
Developed marketing materials for listings, leveraging social media platforms to increase visibility.
Attended industry events to expand network and stay updated on market trends.
Provided guidance on property valuation, helping clients understand investment potential.
Education
Bachelor of Science - Business Administration
Webster University
St. Louis, MO
05-1991
Skills
Customer service expertise
Customer-focused retail sales
Sales assistance and customer care
Sales performance analysis
Customer engagement techniques
Achieving sales targets
Advanced Microsoft Word and Excel skills
Interests
Tech enthusiast, passionate about exploring the latest advancements and innovations
I enjoy helping others and giving back to the community
Enjoying the art of baking and pastry-making, experimenting with recipes
Gardening
Getting involved in local advocacy groups to promote positive change in the community