Denia Melo
Kansas City
Summary
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
7
7
years of professional experience
Work History
Food Preparation Worker
Scratch Kc
Kansas City
07.2025 - 06.2026
- Prepared ingredients according to food safety and sanitation guidelines.
- Operated kitchen equipment including slicers.
- Labeling Food Products and dating them properly
- Collaborated with team members to ensure efficient food preparation flow.
- Packaged and stored food products appropriately for proper handling and preservation.
Server
Olive Garden Restaurant
Kansas City
03.2023 - 06.2025
- Provided excellent customer service to enhance guest dining experiences.
- Coordinated table assignments to optimize guest flow and ensure timely service.
- Assisted colleagues to maintain smooth operations during busy shifts.
- Maintained cleanliness and organization of dining area throughout shifts.
- Addressed guest inquiries and resolved issues promptly and professionally.
- Recommended menu items based on guest preferences and dietary needs.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to enhance guest experience and drive sales.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Cali Kc
Kansas City
01.2019 - 06.2022
- Provided excellent customer service to enhance guest dining experiences.
- Managed table assignments and ensured timely service for all guests.
- Collaborated with kitchen staff to coordinate meal preparation and delivery.
- Implemented feedback from customers to improve service quality and menu offerings.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
Education
Frontier Stem HighSchool
Kansas City, MOSkills
- Food safety
- Ingredient preparation
- Product labeling
- Customer service
- Friendly
- Good with Communication
- Can handle guest questions or concerns
- Respectfull to any and all people
- I’m a Great team partner
- I can make guest feel welcomed and have a great dinning experience
- I can promote deals and make sales to convince guest to try new things like “Special Meals “
- Conflict resolution
- Problem solving
- Cleanliness standards
- Organizational skills
- Team contribution
- Food slicing
- Surface sanitation
- Allergen awareness
Timeline
Food Preparation Worker
Scratch Kc
07.2025 - 06.2026
Server
Olive Garden Restaurant
03.2023 - 06.2025
Server
Cali Kc
01.2019 - 06.2022
Frontier Stem HighSchool