Demetrius Hart
Columbia
Summary
Accomplished Financial professional with a 7-year industry record of superior service and relationship management. Builds rapport with account holders and operates with highest integrity and discretion. Boosts revenue through targeted product and service recommendations.
Overview
6
6
years of professional experience
Work History
Loan Officer
Columbia Credit Union
Columbia, MO
09.2024 - Current
- Evaluated borrower financial profiles to determine loan eligibility and risk levels.
- Prepared and presented loan proposals to clients, ensuring clarity and compliance with regulations.
- Collaborated with underwriters to expedite loan processing and streamline approval workflows.
- Developed strong relationships with clients, providing guidance throughout the loan application process.
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
Banker
Wells Fargo
Atlanta, Ga
10.2023 - 08.2024
- Boosted sales of loan products by offering services to new and established customers.
- Created customized packages for customers based on financial targets and current capabilities.
- Conducted thorough financial reviews to identify customer needs and recommend appropriate products or services.
- Cultivated trusting relationships with customers with confident and professional approach.
- Assisted customers with opening and managing multiple types of accounts.
Teller
Atlanta Postal Credit Union
Hapeville, GA
06.2022 - 09.2022
- Duties included: Balancing my drawer, sending referrals, and customer service
- Referred customers requiring loans, credit and mortgages to support sales process.
- Identified suspected fraud based on behavioral and transaction markers.
- Upheld confidentiality guidelines as per bank policy.
- Helped customers achieve financial goals with active referrals to on-site specialists.
Teller
Wells Fargo
Riverdale, GA
09.2019 - 06.2021
- Duties included: balancing my drawer, balancing the vault, processing incoming and outgoing shipments, referrals, setting up bank accounts, customer service
- Prepared official checks, money orders and certified checks.
- Resolved customer issues, addressing account problems and discrepancies.
- Met customer needs with knowledgeable and fast service.
- Maintained accurate records of all transactions and customer interactions.
Education
High School -
Atlantic City High School
Atlantic City06.2010
Skills
- Microsoft Web Mail
- Microsoft Excel
- Microsoft Outlook
- Cash Handling
- Teller Support
- Relationship Building
- NMLS ID
- Sales expertise
- Relationship building
- Client relations
- Loan origination
Timeline
Loan Officer
Columbia Credit Union
09.2024 - Current
Banker
Wells Fargo
10.2023 - 08.2024
Teller
Atlanta Postal Credit Union
06.2022 - 09.2022
Teller
Wells Fargo
09.2019 - 06.2021
High School -
Atlantic City High School