Detail-oriented worker with strong machinery operation, safety and security awareness skills. Committed to optimizing workflows and training new operators to enhance team productivity.
Detail-oriented professional with strong communication skills. Experienced in developing customized insurance solutions and enhancing client satisfaction through effective follow-up systems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Life Insurance Agent, Life Coach
People Helping People
Kansas City, MO
03.2026 - Current
Developed customized life insurance plans to meet client needs and financial goals.
Educated clients on policy benefits, coverage options, and claims processes.
Collaborated with underwriting teams to ensure timely policy approvals and renewals.
Implemented effective follow-up systems to enhance customer satisfaction and retention rates.
Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.
Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
Machine Operator
Ford
Kansas City, MO
09.2023 - 09.2025
Operated machinery to ensure efficient production flow and meet daily targets.
Conducted routine inspections to identify equipment malfunctions and minimize downtime.
Followed safety protocols and maintained clean work environment to promote team safety.
Assisted in training new operators on machinery operation and safety standards.
Coordinated with team members to optimize workflows and enhance productivity.
Monitored production processes, adjusting settings for quality assurance and efficiency.
Security Officer
Buss Security
Kansas City, MO
01.2021 - 09.2025
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols to detect and prevent unauthorized access or incidents.
Responded promptly to emergency situations, coordinating with law enforcement as needed.
Trained new security personnel on protocols and emergency response procedures.
Prepared detailed incident reports for management review, ensuring accuracy and accountability.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
CNA
Overland Park Center For Cares
Overland Park, KS
11.2020 - 06.2023
Provided compassionate patient care, assisting with daily living activities and maintaining comfort.
Monitored vital signs and reported health changes to nursing staff for timely interventions.
Assisted in mobility support, ensuring patient safety during transfers and ambulation.
Maintained accurate patient records, documenting care provided and changes in condition.
Trained and mentored new CNAs on best practices for patient care and safety protocols.
Implemented infection control measures, promoting a safe environment for patients and staff.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Warehouse Forklift Operator
Hostess Brands
Edgerton, KS
11.2019 - 01.2022
Operated forklifts to transport materials efficiently within warehouse environment.
Conducted routine inspections on equipment to ensure safety and operational readiness.
Collaborated with team members to optimize loading and unloading processes.
Maintained accurate inventory records through systematic tracking of goods received and dispatched.
Trained new employees on safe forklift operation and warehouse protocols.
Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.