Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Delores Lampkin

Saint Louis

Summary

Compassionate Social Worker with seven years of experience serving the community. I am seeking a full-time position that presents professional challenges and opportunities for growth. I am a Skilled Community Health Worker with background in providing health education and resources to diverse communities. Experience includes performing outreach activities, managing caseloads, and coordinating with healthcare providers to ensure optimal patient care. Strengths lie in communication skills, cultural sensitivity, and knowledge of public health issues. Previous work showcases ability to make significant impact on the community through advocacy, education, and direct service delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Crisis Line Advocate

AliveCor
01.2025 - Current
  • Provided emotional support and crisis intervention for domestic violence survivors.
  • Used active listening to communicate with empathy and care.
  • Handled high-volume calls and shared accurate resource information.
  • Assisted with safety planning and connected clients to housing, counseling, and legal aid.
  • Maintained confidential call records and followed agency protocols.
  • Stayed calm under pressure and collaborated with team and partners to ensure client safety.

Community Health Worker

Oak Street Health
07.2023 - Current
  • Coordinated transportation and referrals for medical, housing, and community services.
  • Assisted patients with applications for public benefits, insurance, and housing programs.
  • Conducted home visits to assess health and housing needs, and provided education on disease prevention.
  • Advocated for clients and their healthcare, mental, and social well-being.
  • Collaborated with providers to ensure continuity of care, and stable living conditions.
  • Participated in health fairs and community outreach, and served as a liaison between healthcare teams and local organizations.

SENIOR CENTER COORDINATOR

CITY SENIORS INC.
10.2020 - 07.2023
  • Planned engaging, hands-on programs tailored to diverse senior interests.
  • Ensured safety protocols and maintained clean, functional facilities.
  • Communicated effectively with participants and staff.
  • Created social media content to boost community engagement.
  • Conducted health assessments to track client well-being.

ADMINISTRATIVE ASSISTANT

BEVO 2000
01.2016 - 07.2020
  • Managed multi-line phone system, directed calls, greeted visitors, and scheduled appointments.
  • Maintained organized records, spreadsheets, and databases for easy access and analysis.
  • Prepared reports and tracked monthly performance data.
  • Administered assessments and supported individualized goals
  • Assisted with grant compliance, proposal writing, and participated in related training and workshops.

Education

BACHELOR OF SOCIAL WORK - Social Work/Human Services

University of Missouri Saint Louis
05-2025

ASSOCIATES IN HUMAN SERVICES -

Saint Louis Community College
05.2023

Skills

  • Adaptability and dependability
  • Microsoft Word proficiency
  • Empathy and active listening
  • Interpersonal skills

Certification

  • CPR certified, 2025
  • Mental Health Training, 2025

References

References available upon request.

Timeline

Crisis Line Advocate

AliveCor
01.2025 - Current

Community Health Worker

Oak Street Health
07.2023 - Current

SENIOR CENTER COORDINATOR

CITY SENIORS INC.
10.2020 - 07.2023

ADMINISTRATIVE ASSISTANT

BEVO 2000
01.2016 - 07.2020

BACHELOR OF SOCIAL WORK - Social Work/Human Services

University of Missouri Saint Louis

ASSOCIATES IN HUMAN SERVICES -

Saint Louis Community College

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