Collaborates with Physician Assistant to provide exceptional patient care.
Rooms patients while assessing their concerns, verifying information on file is up to date, and preparing them for their visit.
Assists the Physician Assistant in biopsies, ED&C's, excisions, and Vikor sampling.
Enrolls patients in Ipledge and begins enrollment process for Biologic therapy if necessary.
Calls patients in regards to their lab results, pathology results, and Vikor results and schedules patients appropriately.
Faxes referral notes, refills prescriptions, and communicates with patients regarding questions in a timely manner.
Labor and Delivery Registered Nurse
MU Healthcare
01.2024 - 05.2024
Knowledgeable in providing quality care and support to laboring mothers and assists with the delivery process.
Proficient in administering medications, assessing patients, and collaborating with healthcare team.
Skilled in monitoring fetal heart rate patterns and identifying signs of distress.
Experienced in prepping patients for surgery and ensuring their safety and comfort. Maintains a sterile environment and adheres to infection control protocols during surgeries.
Provides breastfeeding support and postpartum education for new parents.
Patient Service Representative
MU Healthcare
07.2021 - 01.2024
Provide exceptional customer service to patients, answering questions and addressing concerns.
Manages patient registration process, confirming data accuracy and completeness. Verified insurance eligibility and coverage for patients.
Collects the patient's chief complaint and vital signs.
Effectively communicated with the Nurse Practitioner or Physician Assistant in regard to active patients.
Optometric Technician
Fairview Eyecare
09.2017 - 07.2021
Managed administrative duties with phone reception, appointment scheduling, payment processing, and restocking inventory.
Conducted pretest procedures to gather data before exam.
Operated and maintained lensometers, refraction units, autorefractors, and visual field analyzers for patient testing.
Transcribed patient information and exam findings into EMR system to facilitate accurate record-keeping.
Instructed patients on contact lens insertion and removal and lens care guidelines. Educated patients on ocular health and safety.
Coordinated patient scheduling, monitored patient flow throughout the office and properly communicated delays.