Delbert Murphy
Jackson
Summary
Dynamic manager with a proven track record at every place of employment, excelling in relationship building and process optimization. Developed innovative strategies and training programs, enhancing team performance. Recognized for attention to detail and fostering a positive work environment, ensuring compliance and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Sales Mgr, General Sales Mgr & Operations Mgr
Van Matre/Frank Leta Buick GMC
Cape Girardeau, MO
05.2017 - 02.2026
- Responsible for New & Used Vehicle sales.
- Maintained Dealership compliance for all of the Standards and Bonus Programs for General Motors.
- Ensured Dealership Employees stayed current with all training required from General Motors and Worker’s Compensation Safety Compliance.
- Created marketing strategies that adapted to the ever-changing auto industry.
- Conducted annual employee reviews.
- Responsible for making sure all newly acquired pre owned inventory was ran through the shop in a timely and fiscally responsible manner.
- Developed training programs for new employees, enhancing product knowledge and sales techniques.
- Monitored the customer relationship management system to streamline sales processes and improve follow-ups.
- Analyzed market trends to adjust pricing strategies and inventory management, driving profitability.
Salesman
Coad Toyota
Cape Girardeau, MO
06.2015 - 05.2017
- Sold New Toyota and Pre-Owned Vehicles.
Salesman, Finance Manager & Sales Manager
Coad Chevrolet
Cape Girardeau, MO
12.2002 - 08.2013
- Responsible for maintaining the staff needed to keep our team in the best position to succeed.
- Directly involved with all personnel matters from coaching, training, hiring and terminating.
- Responsible for marketing and advertising as well as building relationships with the respective media sources, Newspaper, Radio and Television.
- Maintained inventory levels to ensure maximum profitability.
- Developed and maintained strong customer relationships to enhance satisfaction and loyalty.
- Collaborated with team members to achieve monthly sales targets and improve overall performance.
Field Team Supervisor
Kirby Co of SEMO
Cape Girardeau, MO
01.1997 - 11.2002
- Sold Kirby Vacuum Cleaners.
- Responsible for training my team on product presentation as well as the skills needed for successful door canvassing.
Store Manager
US Beef Corporation, Arby’s
McPherson, Kansas
11.1995 - 01.1997
- All duties and responsibilities related to restaurant operations to ensure profitability without compromising quality of food & service.
- Oversaw daily operations, ensuring compliance with company standards and policies.
- Managed inventory levels, optimizing stock to minimize waste and ensure availability.
- Trained and mentored staff, fostering a collaborative and efficient team environment.
Administrative Assistant
US Army
Fort Riley, Kansas
10.1994 - 11.1995
- Provided direct administrative support to the Commander of the Materials Management Company, 1st Infantry Division.
- Managed scheduling and coordination of meetings for senior leadership.
- Organized travel arrangements and itineraries for team members.
- Prepared correspondence and reports, adhering to military protocols and standards.
- Facilitated communication between departments to streamline operations and improve collaboration.
Administrative Assistant
US Army
Darmstadt, Germany
01.1991 - 10.1994
- Provided direct administrative support to the Secretary of the General’s Staff (SGS) of the 32d Army Air Defense Command.
- Worked closely with Senior Military Officers coordinating their schedules.
- Traveled with the Commanding General for administrative support during meetings or briefings with other Commanders.
- Assisted in maintaining office supplies and procuring products or services as needed.
- Trained new staff on administrative procedures and best practices for efficiency.
- Safeguarded top secret or sensitive information by enforcing strict privacy policies and implementing secure filing systems.
Education
Business Management
Southeast Missouri State University
Cape Girardeau, MOHigh School Diploma -
Advance High School
Advance, MO05.1990
Skills
- People Skills
- Relationship building
- Positive and upbeat
- Attention to detail
- Process driven
Timeline
Sales Mgr, General Sales Mgr & Operations Mgr
Van Matre/Frank Leta Buick GMC
05.2017 - 02.2026
Salesman
Coad Toyota
06.2015 - 05.2017
Salesman, Finance Manager & Sales Manager
Coad Chevrolet
12.2002 - 08.2013
Field Team Supervisor
Kirby Co of SEMO
01.1997 - 11.2002
Store Manager
US Beef Corporation, Arby’s
11.1995 - 01.1997
Administrative Assistant
US Army
10.1994 - 11.1995
Administrative Assistant
US Army
01.1991 - 10.1994
Business Management
Southeast Missouri State University
High School Diploma -
Advance High School