Delainee Irvin
West Plains
Summary
Detail-oriented individual with a strong focus on teamwork and customer satisfaction. Experienced in managing daily operations and collaborating with team members to achieve business standards and goals. Exceptional organizational skills and ability to multi task. Committed to providing an exceptional customer service experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Bealls
West Plains, MO
10.2025 - Current
- Assisted customers in selecting products to enhance their shopping experience.
- Maintained organized displays to promote merchandise effectively.
- Provided support during inventory management and stock replenishment tasks.
- Engaged with customers to address inquiries and resolve issues promptly.
- Collaborated with team members to achieve sales targets and maintain store standards.
- Processed transactions efficiently while ensuring accuracy in cash handling.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Kennel Manager
Julius Family Bulldogs
West Plains, MO
09.2024 - Current
- Supervised daily operations of kennel, ensuring cleanliness and safety standards were met.
- Managed animal care routines, including feeding, and exercising pets effectively.
- Transport animals to vet and new owners as needed.
- Monitored health conditions of animals, reporting any concerns to veterinary professionals promptly.
- Ensured compliance with local regulations regarding animal welfare and kennel operations consistently.
Receptionist
Boys & Girls Club of the Greater West Plains Area
West Plains, MO
08.2023 - 01.2025
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided outstanding customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between staff, families, and community partners to streamline information flow.
- Maintained accurate records of memberships and attendance for program tracking purposes.
- Assisted in planning and executing club events, contributing to positive member experiences.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Cashier
Magnolia June Boutique
West Plains, MO
03.2023 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent daily reconciliation.
- Assisted in inventory management, restocking merchandise to ensure product availability.
- Monitored sales floor for merchandising standards, ensuring an appealing shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
Kitchen Staff Member
Sugar Lilly Bakery & Floral
West Plains, MO
11.2022 - 01.2023
- Prepared and assembled baked goods according to recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace, adhering to food safety protocols.
- Assisted in inventory management, tracking supplies and ingredients for optimal stock levels.
- Collaborated with team members to streamline production processes and improve efficiency.
- Monitored baking times and temperatures to ensure consistent product quality and presentation.
- Supported customer service initiatives by preparing custom orders according to client specifications.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Cashier / Customer Service
Glass Sword Theater
West Plains, MO 65775
03.2020 - 05.2022
- Processed customer transactions efficiently using POS system
- Maintained accurate cash drawer and balanced end-of-day reports
- Assisted customers with product inquiries and provided personalized service
- Implemented inventory management practices to ensure stock availability
- Trained new staff on cash handling procedures and customer service standards
- Enhanced store presentation by organizing merchandise displays effectively
- Resolved customer complaints promptly, ensuring satisfaction and retention
Education
High School Diploma -
West Plains High School
West Plains, MOSkills
- Exceptional customer service
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
- Meeting deadlines
- Retail store operations
- Cleaning techniques
- Teamwork and collaboration
- Time management
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
Certification
Food handler certificate.
Timeline
Sales Associate
Bealls
10.2025 - Current
Kennel Manager
Julius Family Bulldogs
09.2024 - Current
Receptionist
Boys & Girls Club of the Greater West Plains Area
08.2023 - 01.2025
Cashier
Magnolia June Boutique
03.2023 - 08.2023
Kitchen Staff Member
Sugar Lilly Bakery & Floral
11.2022 - 01.2023
Cashier / Customer Service
Glass Sword Theater
03.2020 - 05.2022
High School Diploma -
West Plains High School