Dejehaunna Clarke

Results-driven Collections Specialist with over 2 years of experience in accounts receivable and customer payment recovery. Skilled in managing outbound and inbound collection calls, negotiating payment arrangements, and resolving billing disputes with professionalism and empathy. Strong knowledge of FDCPA compliance and proficient in CRM systems such as Salesforce and Microsoft Dynamics. Proven ability to meet recovery goals while maintaining positive customer relationships and delivering exceptional service. Adept at multitasking, data entry, and working efficiently both independently and in team environments, including remote settings.