Dejanna Collins
Kansas City,MO
Summary
Experienced Aquatics professional with a strong background in Water Park operations, staff leadership and safety compliance. Passionate about creating a safe, engaging, and efficient aquatic environment. Seeking to leverage expertise in training, supervision, and operational management to lead a high performing team and enhance guest experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Worlds Of Fun And Oceans Of Fun
02.2024 - Current
- Train and certify 50+ lifeguards, ensuring compliance with Ellis & Associates safety standards and emergency response protocols.
- Supervised daily waterpark operations, including staff management, attraction oversight, enforcement of safety procedures and ensuring guest satisfaction.
- Manage lifeguard staffing schedules, ensuring adequate coverage across multiple attractions to maintain a safe and enjoyable guest experience.
- Lead safety audits, in-service trainings, and emergency drills to uphold the highest standards of water safety.
Area Supervisor
Worlds Of Fun And Oceans Of Fun
02.2022 - 10.2023
- Supervised teams of 30+ ambassadors, ensuring operational efficiency and adherence to safety procedures.
- Implemented risk management strategies that contributed to a reduction in safety incidents.
- Served as the primary point of contact between aquatics staff and management.
- Conducted regular staff evaluations, mentoring leadership members to improve skills.
Lead Lifeguard
Worlds Of Fun And Oceans Of Fun
04.2019 - 10.2020
- Mentored and trained a team of up to 20 lifeguards, increasing overall competency and safety awareness.
- Assisted in the coordination of in-service training.
- Provided immediate first aid when necessary.
Lifeguard
Worlds Of Fun And Oceans Of Fun
05.2015 - 09.2018
- Monitored waterpark attractions to ensure guest safety and rule enforcement.
- Responded to emergencies swiftly, performing water rescues and providing basic first aid.
- Maintained a high standard of vigilance and professionalism in all assigned areas.
Education
High School Diploma -
Winnetonka High School
Kansas City, MO05-2016
Skills
- Waterpark & Aquatics Operations
- Staff Training & Leadership (5 years)
- Risk Management and Safety Compliance
- Emergency Response and Crisis Management
- Scheduling and Team Coordination
- Customer Service & Conflict Resolution
Certification
Ellis & Associates
- Lifeguard Instructor License
- First Aid, CPR, AED, VanGUARD
Timeline
Operations Supervisor
Worlds Of Fun And Oceans Of Fun
02.2024 - Current
Area Supervisor
Worlds Of Fun And Oceans Of Fun
02.2022 - 10.2023
Lead Lifeguard
Worlds Of Fun And Oceans Of Fun
04.2019 - 10.2020
Lifeguard
Worlds Of Fun And Oceans Of Fun
05.2015 - 09.2018
High School Diploma -
Winnetonka High School