Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, Behavioral support
Overview
12
12
years of professional experience
Work History
Direct Support Professional
Behavioral Health Holdco
Kansas City
03.2022 - 11.2024
Maintained clean, safe well-organized environment home
Documented progress notes thoroughly to track client's achievements
Assist clients with daily needs to maintain self-esteem and general wellness
Assisted clients with crisis intervention to de-escalate challenging behavior
Transported clients to medical and dental appointments to provide support
Customer Service Rep
JCPENNEY CALL CENTER
Lenexa
02.2019 - 01.2020
Managed high stress situation effectively, maintain professionalism under pressure while resolving disputes or conflicts
Assisted customers in navigating company websites and placing online orders, improving overall user experience
EVERGREEN HOME COMPANION
Lee's Summit
03.2016 - 04.2014
Company Overview: HOME HEALTH CARE
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preference
Improved client's well-being by providing compassionate and attentive personal care services
Performed light housekeeping duties including laundry linen changes, house cleaning
HOME HEALTH CARE
Certified Nursing Assistant
Rehabilitation Of Independence
Independence
05.2013 - 04.2014
Providing high quality personal care services such as bathing, dressing, feeding and vital signs