Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

DEANNA HARVEY

Lee's Summit

Summary

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, Behavioral support

Overview

12
12
years of professional experience

Work History

Direct Support Professional

Behavioral Health Holdco
Kansas City
03.2022 - 11.2024
  • Maintained clean, safe well-organized environment home
  • Documented progress notes thoroughly to track client's achievements
  • Assist clients with daily needs to maintain self-esteem and general wellness
  • Assisted clients with crisis intervention to de-escalate challenging behavior
  • Transported clients to medical and dental appointments to provide support

Customer Service Rep

JCPENNEY CALL CENTER
Lenexa
02.2019 - 01.2020
  • Managed high stress situation effectively, maintain professionalism under pressure while resolving disputes or conflicts
  • Assisted customers in navigating company websites and placing online orders, improving overall user experience

EVERGREEN HOME COMPANION
Lee's Summit
03.2016 - 04.2014
  • Company Overview: HOME HEALTH CARE
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preference
  • Improved client's well-being by providing compassionate and attentive personal care services
  • Performed light housekeeping duties including laundry linen changes, house cleaning
  • HOME HEALTH CARE

Certified Nursing Assistant

Rehabilitation Of Independence
Independence
05.2013 - 04.2014
  • Providing high quality personal care services such as bathing, dressing, feeding and vital signs

Education

High School Diploma - Certified Nursing Assistant

KANSAS CITY JOB CORPS
12.2005

Skills

  • Time Management
  • First Aid and Safety
  • Behavior Redirection
  • Client Support
  • Client Documentation
  • Claims Dispute
  • Client Transportation
  • Housekeeping tasks
  • Compassionate caregiving
  • Direct Patient Care
  • Hoyer Lift
  • Nutrition
  • Microsoft Excel
  • Customer Service
  • Problem solving

Hobbies and Interests

  • Sewing/Knitting
  • Attending my kids games
  • Nature Walks
  • Travel

Timeline

Direct Support Professional

Behavioral Health Holdco
03.2022 - 11.2024

Customer Service Rep

JCPENNEY CALL CENTER
02.2019 - 01.2020

EVERGREEN HOME COMPANION
03.2016 - 04.2014

Certified Nursing Assistant

Rehabilitation Of Independence
05.2013 - 04.2014

High School Diploma - Certified Nursing Assistant

KANSAS CITY JOB CORPS
DEANNA HARVEY