Deandrae Ball
Saint Louis
Summary
Dynamic and detail-oriented professional with a proven track record in the work field. While excelling in security and customer service. I'm skilled in incident reporting and team leadership, I consistently maintained a safe environment while enhancing guest satisfaction. Highly motivated with strong organizational abilities, I am advanced in fast-paced settings, ensuring operational excellence and safety compliance. I have excellent communication skills and work very well in any team setting. I thrive to be the best that I can be. I set goals and achieve them.
Overview
7
7
years of professional experience
Work History
Security Officer
Ballpark Village
11.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Manager
White Castle
01.2024 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Deposited money into bank
- Received change from bank
- Counted the til mornings and nights
- opened and closed the store
- Interview, hired and trained crew members
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Line Cook
Tony Marion's Catering
02.2022 - 01.2024
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
- Reduced food waste significantly by implementing innovative inventory tracking system.
- Maintained a clean and organized workstation, ensuring compliance with health department regulations.
Order Picker
Walmart
04.2021 - 02.2022
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Excellent communication skills, both verbal and written.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Picked and packed order items.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- communicated with my team to keep orders accurate
Delivery Driver
Amazon
02.2020 - 04.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Dishwasher
54th Street Grill & Bar
08.2019 - 03.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Cook
Raising Cane's Restaurants
05.2018 - 07.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and drive thru and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma -
Vashon High School
Saint Louis, Missouri05-2016
Skills
- management
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Superior customer service
- money management
- typing
- cooking
- cleaning
- Attention to detail
- Highly motivated
- organization
- Time management
- Professional attitude
- Food safety knowledge
- Team coordination
- Cleanliness standards
- Kitchen sanitization
- Decision-making
- Team leadership
- Verbal and written communication
- Staff training and development
- Goal setting
- Relationship building
- Shift scheduling
- Employee onboarding
- Valid Driver's license
- Positive attitude
- Teamwork and collaboration
- Safe driving
- Clean driving record
- Heavy lifting
- Order picking and processing
Languages
English
Full Professional
Timeline
Security Officer
Ballpark Village
11.2024 - Current
Manager
White Castle
01.2024 - 01.2025
Line Cook
Tony Marion's Catering
02.2022 - 01.2024
Order Picker
Walmart
04.2021 - 02.2022
Delivery Driver
Amazon
02.2020 - 04.2021
Dishwasher
54th Street Grill & Bar
08.2019 - 03.2020
Cook
Raising Cane's Restaurants
05.2018 - 07.2019
High School Diploma -
Vashon High School
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