Deana Rodriguez
Kansas City
Summary
To seek and maintain a full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housekeeper
Saint Luke's North Hospital
02.2025 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas, ensuring a safe environment.
- Operated cleaning equipment and utilized hospital-grade disinfectants to uphold hygiene protocols.
- Collaborated with nursing staff to address specific cleaning needs based on patient requirements.
Cashier/Floor associate
Big Lots
10.2019 - 12.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Help customers complete purchases, locate items, and join rewards programs.
- Balance and organize cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance shopping experience.
Cashier/ food service
Corner Bakery Cafe
03.2014 - 10.2016
- Maintained the cash drawer of $250 or more per shift.
- Restocked and organized food items in the bakery case throughout each shift.
- Kept the front area cleaned and organized for the customers per shift.
- Made sure everything in the front was stocked for customers, Coffee, Sugar, Creamer etc.
- Took customer orders help with recommendations' and remembered regular customers orders.
- Kept a clean, friendly and welcoming atmosphere for each and every customer.
Cashier
Taco Bell
11.2013 - 03.2014
- Preformed cash, card and check transactions to complete customers purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Served customers in a friendly, efficient manner following outlined steps of service.
Education
High school or equivalent -
Shawnee Mission West High School
Overland Park, KS05.2010
Associate of Science - Health Care
Kansas City School of Phlebotomy
Kansas City, MO06-2025
Skills
- Cash handling - 8 years
- Customer transactions - 8 years
- Cash register operations - 8 years
- Point of sales software - 8 years
- Cleaning, sanitizing, housekeeping - 10 years
- Problem solving - 10 years
- Cooperative attitude - 10 years
- Honesty and ownership - 10 years
- Active listening - 10 years
- Works well under stressful work environment - 5 years
- Reliable - 10 years
- Teamwork
Certification
- CMA Certified through the Kansas city School of Phlebotomy completed June 16, 2025
- BLS through the American red Cross
Timeline
Housekeeper
Saint Luke's North Hospital
02.2025 - Current
Cashier/Floor associate
Big Lots
10.2019 - 12.2024
Cashier/ food service
Corner Bakery Cafe
03.2014 - 10.2016
Cashier
Taco Bell
11.2013 - 03.2014
High school or equivalent -
Shawnee Mission West High School
Associate of Science - Health Care
Kansas City School of Phlebotomy
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