Dayzia Banks
St Louis
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
SSM Health DePaul Hospital - St. Louis
07.2022 - Current
- Compound/mix medications in IV bags.
- Rotate medication stock.
- Stock medication and IV bags.
- Properly clean sterile IV room.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Verified and maintained proper documents and records for sterilization.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Pharmacy Technician
Walgreens
09.2021 - 03.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Sales Associate
Menards
11.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
Dietary Aide
Mother Of Good Counsel Nursing Home
08.2019 - 11.2019
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Cleaned and organized kitchen, dining and service areas.
Education
High School Diploma -
Normandy Highschool
Saint Louis, MO05.2021
Skills
- Prescription Filling
- Drug Inventory Management
- Drug Safety
- Supply Restocking
- Medication Dispensing
- Intravenous Admixture Preparation
- HIPAA
- Drug Storage Procedures
- Confidentiality and HIPAA
- Stocking Shelves
- Medication Labels
- New Hire Onboarding
Timeline
Pharmacy Technician
SSM Health DePaul Hospital - St. Louis
07.2022 - Current
Pharmacy Technician
Walgreens
09.2021 - 03.2022
Sales Associate
Menards
11.2019 - 01.2021
Dietary Aide
Mother Of Good Counsel Nursing Home
08.2019 - 11.2019
High School Diploma -
Normandy Highschool
Similar Profiles
Keith NovaraKeith Novara
Security Supervisor at SSM Health DePaul Hospital - St. LouisSecurity Supervisor at SSM Health DePaul Hospital - St. Louis
Melody TurnerMelody Turner
Medical Assistant at SSM Health DePaul Hospital - St. LouisMedical Assistant at SSM Health DePaul Hospital - St. Louis
Shontay HebbShontay Hebb
Physician Liasion at SSM Health DePaul Hospital - St. LouisPhysician Liasion at SSM Health DePaul Hospital - St. Louis