Daylon Johnson
Diamond
Summary
Experienced with managing shift operations in busy restaurants, ensuring seamless workflow and customer satisfaction. Utilizes strong leadership and organizational skills to maintain high standards and adapt to dynamic environments. Track record of effective communication and team collaboration for optimal results.
Overview
3
3
years of professional experience
Work History
Restaurant Shift Manager
Simple Simons Pizza
09.2021 - 07.2024
- Addressed customer concerns, complaints and questions, resulting in good service ratings.
- Assigned tasks to employees and oversaw opening and closing of restaurant.
- Trained new hires on company policies, procedures, and customer service ratings.
- Trained new hires on company policies, procedures, and customer service expectations contributing to a well-prepared workforce.
- Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
Education
High School Diploma -
East Newton High School
Granby, MO05-2020
Skills
- Cash handling oversight
- Task delegation
- Inventory control
- Customer complaint resolution
- Staff training
- Employee scheduling
Timeline
Restaurant Shift Manager
Simple Simons Pizza
09.2021 - 07.2024
High School Diploma -
East Newton High School
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