Dawson Strong
Lebanon
Summary
Dedicated manufacturing lead with strong communication and training skills. Experienced in supervising teams and implementing safety protocols, contributing to a culture of safety and efficiency in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Hourly Lead Manufacturing Specialist
Copeland
Lebanon
05.2020 - Current
- Motivated colleagues to enhance team performance and productivity.
- Assisted in training new staff on operational procedures and safety guidelines.
- Utilized software systems for tracking production schedules and inventory management.
- Collaborated with management to identify improvements in production processes.
- Monitored HLMS operations at the warehouse for efficiency.
- Updated and enforced safety protocols to ensure compliance and reduce risks.
Assistant Manager
Andy's Pizza
Waynesville
07.2019 - 05.2020
- Served as primary point of contact for resolving customer and product issues.
- Supervised daily operations and staff performance in a fast-paced pizza restaurant.
- Trained new employees on food safety and customer service standards.
- Resolved customer complaints and ensured satisfaction in dining experiences.
- Maintained store cleanliness to enhance customer satisfaction.
- Ensured timely food delivery aligned with customer expectations.
Telephone Interviewer
Communications for Research
Saint Robert
08.2016 - 12.2016
- Conducted telephone interviews to gather data for research studies.
- Documented responses accurately in survey management software.
- Engaged participants to establish positive and professional rapport.
- Interpreted customer sentiments through phone interactions to tailor communication strategies.
Education
Associates - General Studies
Ozark Technical Community College
Waynesville05.2021
Skills
- Team collaboration
- Time management
- Adaptability
- Communication skills
- Production tracking
- Inventory management
- Safety enforcement
- Equipment operation
- Quality assurance
- Leadership
- Problem solving
- Attention to detail
- Oracle and Flora expertise
- Ultriva proficiency
- Microsoft Office Suite
Timeline
Hourly Lead Manufacturing Specialist
Copeland
05.2020 - Current
Assistant Manager
Andy's Pizza
07.2019 - 05.2020
Telephone Interviewer
Communications for Research
08.2016 - 12.2016
Associates - General Studies
Ozark Technical Community College
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