Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dawson Mills

Nixa

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Spec. II - Network Egnineering

FedEx Freight
01.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.

Spec. I - Transportation Execution

FedEx Freight
05.2021 - 01.2023
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Covered multiple districts gaining deeper knowledge of network operations
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships that still exist today into my current position
  • Efficiently operated my districts linehaul schedules decreasing empty miles in the network.

Supervisor- Operations

FedEx Freight
09.2020 - 03.2021
  • Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Worked multiple positions including, Delivery Planner, Inter-regional linehaul lanes, hub lanes, and plugging the dock for the inbound and hub shifts.

Freight Handler

FedEx Freight
05.2019 - 09.2020
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Maintained safety in my day to day tasks.
  • Received recognition for moving 500+ pieces of freight undamaged.

Field Operations Intern

FedEx Freight
05.2018 - 08.2018
  • Demonstrated adaptability by quickly learning new software tools used in managing projects more efficiently within the internship program.
  • Showcased problem-solving skills by identifying inefficiencies in existing processes and proposing practical solutions to enhance overall field operations.
  • Learned all phases of the operation. Created assets and a project to reduce on yard accidents related to coupling and uncoupling procedures of tractors and trailers.
  • Gained hands-on experience with various field equipment, enhancing technical proficiency and operational knowhow.

Education

Bachelor of Science - Psychology

Missouri State University
Springfield, MO
05-2019

Skills

  • Accountable Team Member
  • Detail-Oriented Approach
  • Strategic Decision Making
  • Data analysis
  • Problem-solving
  • Excellent communication
  • Effective Decision Analysis
  • Computer skills
  • Flexible and adaptable
  • Teamwork and collaboration
  • Friendly, positive attitude

Accomplishments

QDM Coach

  • Certificate completed to become a Quality Driven Management (QDM) Coach. Learned the ABLE skills to apply in my day to day work, and get to the root cause of opportunities.


Bravo Zulu Award

  • Received Bravo Zulu award for my work on the Network Discipline DRIVE project, which focused on reducing misloaded shipments with the FedEx Freight Linehaul Network.

Timeline

Spec. II - Network Egnineering

FedEx Freight
01.2023 - Current

Spec. I - Transportation Execution

FedEx Freight
05.2021 - 01.2023

Supervisor- Operations

FedEx Freight
09.2020 - 03.2021

Freight Handler

FedEx Freight
05.2019 - 09.2020

Field Operations Intern

FedEx Freight
05.2018 - 08.2018

Bachelor of Science - Psychology

Missouri State University
Dawson Mills