Dawson Korando

• Led daily operations to ensure exceptional guest experiences and service quality.
• Trained and mentored new team members on customer service best practices.
• Implemented feedback systems to enhance guest satisfaction and address concerns effectively.
• Coordinated staff schedules to optimize coverage during peak business hours.
• Ran entire store team if GM was not present
• Helped create SOP's for all departments

Managed inventory at all stores i worked at

• Directed daily operations to enhance team efficiency and customer satisfaction.
• Led team meetings to communicate objectives and encourage collaboration among staff members.
• Monitored compliance with health and safety regulations, ensuring a safe work environment for all employees.
• Managed and motivated employees to be productive and engaged in work.

Lead trainer for FOH Host,Bussers,Barbacks.

• Delivered exceptional customer service, ensuring a positive dining experience for all guests.
• Worked with managers to ensure the restaurant was cleaned and maintained at all times.