Dawnn Triplett
Saint Louis
Summary
Adept in relational database management and renowned for exceptional customer service, I have significantly contributed to Scale AI's AI model training with my expertise in Remotasks. My proactive approach and analytical thinking have been lauded by upper management, demonstrating my ability to enhance operational efficiency and client satisfaction across diverse roles.
Overview
11
11
years of professional experience
Work History
Data Imagery Labeling Analyst
Scale AI
01.2022 - Current
- Expertise with Remotasks for assisting in training AI models.
- Experience with different imagery types and quickly adapting to imagery changes based on customer needs.
- Ability to maintain a security clearance (Secret).
- Stayed informed on up to the minute data and guidance changes to maintain great quality and throughput.
- High praise and shout outs from upper management for excellent scores and professionalism.
IT Consultant
University of Missouri- St. Louis
12.2017 - 03.2022
- Provided technology support for students, professors, and alumni ( password help, software/hardware support).
- Inspected equipment, assessed functionality, and optimized controls.
- Helped systems administrator with annual Windows OS and Mac OS imaging updates across all devices campus wide.
- Helped with training sessions on new technologies and best practices, enhancing coworkers, students, and professors'' knowledge of campus wide technology.
- Maintained inventory of all technology supplies (mics, printer ink, toner, etc) to ensure student and customer satisfaction.
Key Holder
Brookstone
10.2015 - 03.2018
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Increased sales of top products.
Cashier
Burlington Coat Factory
02.2014 - 10.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions expertly while maintaining excellent customer service.
Education
Bachelor of Science - Computing Technology
University of Missouri-St. Louis
St Louis, MO05-2022
Associate of Arts - General Studies
St. Louis Community College - Meramec
St Louis, MO05-2017
Skills
- MS Office
- Mac OS
- MS Excel
- Windows OS
- HTML
- SQL
- MS Access
- Relational Database Management
- Object Oriented Programming
- Analytical Thinking
- Customer Service
Timeline
Data Imagery Labeling Analyst
Scale AI
01.2022 - Current
IT Consultant
University of Missouri- St. Louis
12.2017 - 03.2022
Key Holder
Brookstone
10.2015 - 03.2018
Cashier
Burlington Coat Factory
02.2014 - 10.2015
Bachelor of Science - Computing Technology
University of Missouri-St. Louis
Associate of Arts - General Studies
St. Louis Community College - Meramec
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