Dawn Olson
Independence
Summary
OBJECTIVES
Results-driven professional with extensive experience in nonprofit administration and executive support. Proven ability to enhance workplace efficiency and resolve workplace challenges. Strong communication and organizational skills, adept at building positive relationships and managing complex tasks with precision.
Overview
17
17
years of professional experience
Work History
Executive Assistant
Heartland Center For Behavioral Change
Kansas City
01.2025 - Current
- Executed seamless communication between senior management and staff to improve operational efficiency.
- Developed and maintained comprehensive records for financial transactions, ensuring accuracy and compliance.
- Coordinated successful special events, managing all aspects from initial planning to execution.
- Enhanced workplace productivity by streamlining administrative processes and systems.
- Implemented innovative solutions to address high-priority issues with discretion and professionalism.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Facilitated board meeting agendas and distributed support materials in advance for successful.
Grants Programs Manager
YWCA St Joseph
St Joseph
03.2023 - 10.2023
- Established goals and procedures for solicitation, funds management and disbursement.
- Promoted program to funders through direct appeals and special publications or online appeals.
- Wrote funding requests and grant applications to obtain additional funds for operating needs.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Monitored grantee performance against established goals and objectives.
- Responded to inquiries from external stakeholders regarding current or future funding opportunities.
- Reviewed grant applications for compliance with funding requirements and program guidelines.
- Participated in regional or national events related to grants administration.
- Conducted research on new sources of funding for grants programs.
- Assessed potential risk factors related to grants programs and recommended solutions.
- Collaborated with internal staff members to maintain accurate records of all grants awarded.
- Drafted documents such as letters of intent, contracts, memoranda of understanding.
- Developed strategies to increase awareness of available grants opportunities within target communities.
- Analyzed data from completed grants programs to identify best practices and trends.
- Ensured timely submission of required financial documentation by grantees.
- Prepared successful applications to obtain funding from government and private grants.
- Liaised with business and community members to increase awareness of fundraising programs and causes.
Human Resources Manager
Mancini Fiber LLC
10.2020 - 05.2023
- Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Devised hiring and recruitment policies for employees.
- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
- Organized and led day staff orientation and training to promote collaboration.
- Identified, screened and interviewed potential employees.
- Developed compensation packages that are competitive yet cost effective for the organization.
Outreach Advocate
Rape and Abuse Crisis Service
Jefferson City
12.2016 - 10.2020
- Advocate for survivors experiencing domestic violence and sexual assault, Court assistance, Protective orders filed, Law enforcement reports, assist with transporting, medical forensics, police and attorney interviews, direct with resources to shelter, housing, protection, etc., Complete and maintain data entry of statistics for grants, on call for crisis relief, Be emotional support.
- Advocate with community meetings System of Care within three of nine counties covered.
- Trained in Safe at Home Assistance, Mental health first aid, certified training in all levels of domestic violence and sexual assault, technology safety, trauma and trauma informed care.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Collaborated with management, technical crew members, fellow supervisors to organize efficient operations to achieve demanding schedule targets.
- Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
- Trained and managed team of 11 developers and discussed issues to provide resolution to apply best practices.
- Developed and maintained positive relationships with employees.
- Assisted leadership with launch of start-up to achieve safe environment after COVID-19.
- Worked with Executive Director and Director leaders to arrange schedules based on production requirements and available resources.
- Hired and directed teams of 4 employees to achieve daily long term operations and business goals.
Certification Specialist
Office of Administration, Office of Equal Opportunity
Jefferson City
04.2015 - 12.2016
- Process new online applications in new online application system to ensure accuracy of compliance with OEO CSR's, process all M/WBE re-certification applications, Process and assign all desk review on-site inspections for new M/WBE applications, assist Clients with new online application system for completion of application, , Assist with supervisor in IT issues with new online application and updating online application for M/WBE Certification Program, perform on-site interviews when assigned, correspond with clients via telephone or email, Prepare Waiting on documents, Acceptance review, on-site scheduling, desk review, final review, suspended withdrawn applications weekly report.
- For management, track all phone calls and emails, perform general office clerical tasks, Assist in Third Party Challenges, assist in composing drafts of correspondence involving the interpretation of agency rules, regulations, and program responsibility, assist in scheduling Contract Compliance Council and Workforce Diversity Council meetings and with OEO's Small Business conferences, Assist with training of new employees, notify OEO M/WBE vendors of upcoming bids and pre-proposal conferences, performs other work as needed.
Manager Director
Bristol Manor Residential Care
Jefferson City
11.2009 - 05.2015
- Maintain daily medicines and physicians documentation,
- Administer medicine per 25 residents,
- Scheduling, staffing, oversee 10 staff,
- Payroll
- Rent management,
- Inventory
- Ongoing communication with physicians.
- Established performance goals for each department and provided feedback on methods for reaching those milestones.
- Assessed final products to check quality and consistency with creative vision.
- Developed and maintained positive relationships with employees.
- Resolved all issues efficiently, which in turn enhanced customer satisfaction ratings.
- Liaised between multiple business divisions to improve communications.
IT Support Specialist
Manheim Kansas City Auto Auction
03.2008 - 04.2009
- Proven ability to deliver high quality IT products and services on schedule and under budget.
- Excellent interpersonal skills, client relations, negotiations, experienced IT project budget analysis, outsourcing strategies, contract management, Proficient knowledge of AS400, Microsoft operating Systems, MS Office 2003,2007,Project, Visio, maintain, support and upgrade computers, printers, fax and copiers.
- Install and support physical security with E Data collect web base proximity doors.
Education
Bachelor of Science - Legal Studies
Kaplan University
Bachelor of Science - Technical Management
DeVry University
Associates of Applied ScienceDegree - Paralegal
Kansas City College of Legal Studies
Skills
- Excel
- MS Office
- Power Point
- AI
- Organizational skills
- Administrative/ Executive Support
- Detail-oriented
- Event coordination
- Grant Writing
Timeline
Executive Assistant
Heartland Center For Behavioral Change
01.2025 - Current
Grants Programs Manager
YWCA St Joseph
03.2023 - 10.2023
Human Resources Manager
Mancini Fiber LLC
10.2020 - 05.2023
Outreach Advocate
Rape and Abuse Crisis Service
12.2016 - 10.2020
Certification Specialist
Office of Administration, Office of Equal Opportunity
04.2015 - 12.2016
Manager Director
Bristol Manor Residential Care
11.2009 - 05.2015
IT Support Specialist
Manheim Kansas City Auto Auction
03.2008 - 04.2009
Bachelor of Science - Legal Studies
Kaplan University
Bachelor of Science - Technical Management
DeVry University
Associates of Applied ScienceDegree - Paralegal
Kansas City College of Legal Studies
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