Davionne Blue
Florissant
Summary
Motivated customer service specialist with over thirteen years retail and restaurant experience in a fast-paced, team-based environment. Friendly Sales Associate and team player adept at working in diverse retail and customer service environments.
Overview
12
12
years of professional experience
Work History
Server & Bartender
Salvage Yard Bar & Grill
St Louis
09.2022 - Current
- Delivered exceptional customer service in fast-paced brewery, fostering positive guest experiences.
- Guided guests in menu selections and beverage pairings to enhance dining experience.
- Addressed guest complaints promptly, improving overall customer satisfaction.
- Maintained cleanliness and organization of dining areas and service stations.
Server & Bartender
Schlafly Bottleworks
Maplewood
06.2021 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Resolved guest inquiries and issues promptly and professionally to maintain high customer satisfaction.
- Coordinated food and beverage orders through point-of-sale systems to ensure accurate and timely service.
- Trained new staff on menu knowledge and service standards to enhance guest experience.
Hostess, To-go Specialist, and server
Olive Garden
Affton
01.2014 - 06.2021
- Greeted guests upon entry, addressing needs to enhance dining experience
- Described entrees and paired wines to guide guests' dining choices
- Assisted guests over phone with to-go orders, ensuring accurate and timely service
Cashier
Sams Club
Maplewood
11.2015 - 05.2017
- Managed cash drawers to maintain sufficient cash supply for smooth transaction processing.
- Cultivated long-term customer relationships by providing tailored advice on purchases and promotions.
- Ensured cleanliness and organized presentation of stock room and production floor to enhance shopping experience.
- Folded and arranged garments in attractive displays.
- Provided detailed explanations of new membership contracts to facilitate understanding.
Education
High school -
McCluer North High school
Florissant, MOSkills
- Bartending
- Serving
- Upselling techniques
- Wine pairing
- Transaction management
- POS
- Cash register
- Dining experience
- Restaurant experience
- Kitchen operations
- Health compliance
- Staff training
- Time management
- Customer service
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Server & Bartender
Salvage Yard Bar & Grill
09.2022 - Current
Server & Bartender
Schlafly Bottleworks
06.2021 - Current
Cashier
Sams Club
11.2015 - 05.2017
Hostess, To-go Specialist, and server
Olive Garden
01.2014 - 06.2021
High school -
McCluer North High school