Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Davion Howard

Saint Louis

Summary

Dynamic Assistant Manager with a proven track record at MNG 2005 Inc, excelling in customer service and team leadership. Enhanced operational efficiency and customer satisfaction through effective conflict resolution and meticulous cash handling. Skilled in staff training and development, fostering a collaborative environment that drives performance and meets quality standards.

Overview

6
6
years of professional experience

Work History

Assistant Manager

MNG 2005 Inc
12.2022 - 04.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Assistant Manager

STL Best Cleaning LLC
10.2019 - 07.2020
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Collaborated effectively with colleagues to complete large-scale projects within designated timeframes.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.

Education

High School Diploma -

Maplewood Richmond Heights High School
Saint Louis , Mo
05-2016

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Staff training and development
  • Task delegation
  • Staff management
  • Workload management
  • Conflict resolution
  • Team building
  • Employee scheduling

Interests

  • Music
  • Graphic Design
  • Interior Design
  • Drawing and Painting
  • Fashion and Style

Timeline

Assistant Manager

MNG 2005 Inc
12.2022 - 04.2025

Assistant Manager

STL Best Cleaning LLC
10.2019 - 07.2020

High School Diploma -

Maplewood Richmond Heights High School
Davion Howard