David Martinez
Kansas City
Summary
Recent graduate with a Bachelor's degree in Business Administration and 2+ years of professional experience in customer service and operational roles. Skilled in managing day-to-day functions, establishing rapport with clients, vendors, and team members, and supporting cross-functional teams to achieve organizational goals. I am eager to apply my business knowledge and hands-on experience in a dynamic and growth-oriented organization.
Overview
3
3
years of professional experience
Work History
Service Banker
Country Club Bank
10.2023 - Current
- Greets and assists all customers as they enter the financial center and provides exceptional customer service throughout the customer interaction.
- Has a strong knowledge about the bank’s compliance, audit, operations, and regulatory standards.
- Has a strong knowledge about the bank’s policy and procedures and assists customers with any requests and/or service issues.
- Maintains security of teller cash in accordance with the bank’s authority levels per authorities and guidelines.
- Demonstrates strong commitment, dependability, and respect towards the team through attendance, punctuality, and availability.
Retail Sales Associate
Lowe's
01.2023 - 10.2023
- Proactively greets, assists, and engages with all customers and vendors and provides exceptional customer service.
- Demonstrates strong understanding of cash registers to process sales transactions, returns, and refunds in accordance with Lowe’s guidelines.
- Has experience in coaching, developing, and training associates.
- Approaches and interacts with customers to identify needs and recommend products and services appropriately.
- Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets.
Education
BS - Business Administration, Business Administration and Management, General
Park University
05-2025
AA - Associate of Arts
Metropolitan Community College
12-2022
Skills
- Teamwork
- Customer Service
- Problem-Solving
- Proficiency in MS Office
- Communication
- Adaptability
- Attention to Detail
Timeline
Service Banker
Country Club Bank
10.2023 - Current
Retail Sales Associate
Lowe's
01.2023 - 10.2023
BS - Business Administration, Business Administration and Management, General
Park University
AA - Associate of Arts
Metropolitan Community College
Similar Profiles
Brittany NelsonBrittany Nelson
Assistant Financial Center Manager at Country Club BankAssistant Financial Center Manager at Country Club Bank
Brittany RossBrittany Ross
Relationship Banker at Bank MidwestRelationship Banker at Bank Midwest
LeAnn AllredLeAnn Allred
AVP – Branch Manager at FIRST OPTION BANKAVP – Branch Manager at FIRST OPTION BANK
William McInnisWilliam McInnis
Fulfillment Center Warehouse Associate at AmazonFulfillment Center Warehouse Associate at Amazon
Ce'Anuna EnglishCe'Anuna English
Activity Director at Parkway Health And RehabActivity Director at Parkway Health And Rehab